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Spa Operations Manager

1 week ago

Al Muharraq, Muharraq, Bahrain Accor Hotels Full time

The Mövenpick Hotel Bahrain, a 5-star hotel located adjacent to Bahrain International Airport, seeks an experienced Spa Manager to oversee all spa operations.

Job Description

This senior leadership role is responsible for the oversight of all spa services, including leadership of spa teams, supporting the overall spa, pool and fitness operation, quality and guest experience as well as team motivation.

  • Key Responsibilities:
  • Ensure an excellent spa and guest experience
  • Record daily cash flow and perform accounting duties
  • Generate financial statements and sales reports
  • Answer customer inquiries
  • Appraise employee performance and assess employee performance
  • Schedule guest appointments
  • Formulate and implement marketing strategies
  • Maintain client databases
  • Maintain spa industry knowledge
  • Adjust the spa menu
  • Ensure client service standards
  • Ensure compliance with applicable health regulations and hygiene standards
  • Set spa budgets
  • Prepare staff and facility schedules and coordination of programs
  • Introduce staff training programs
  • Build relationships with local businesses
  • Schedule events
  • Follow corporate policies
  • Run promotional campaigns
Qualifications

To be successful in this role, you will need:

  • A qualification or experience in massage therapies, wellness, health and beauty
  • A minimum of 3 years experience in a hospitality senior position