Client Engagement Manager

6 days ago

Manama, Manama, Bahrain Intertec Softwares Full time 40,000 - 50,000 per year

Company Overview

Intertec Softwares Pvt Ltd is a reputable IT services company headquartered in Dubai, with a strong presence in the Middle East and India. Specializing in digitalization, IT services, smart assets, IoT, and cybersecurity, Intertec serves sectors such as Retail, Banking, Insurance, and Healthcare. With over 200 employees, the company is recognized for its commitment to innovation, customer satisfaction, and operational maturity.

Job Overview

The Senior Client Engagement Manager – Cybersecurity Sales at Intertec Softwares Pvt Ltd will lead strategic cybersecurity sales initiatives in Manama on a full-time basis. Responsible for expanding Intertec's footprint across key industry sectors, managing strategic customer relationships, and driving profitable growth for our technology solutions and services portfolio.

Qualifications and Skills

  • Bachelors Degree in IT or Masters in Business Administration/Sales/Marketing
  • 10+ years experience in sales, business development, and cybersecurity (Mandatory skill), demonstrating success in closing complex IT deals and driving significant revenue growth.
  • Fully proficient in relevant areas including AMC renewals and New prospects generation, software maintenance renewals & upgrades, Outsourcing & Professional services
  • Familiarity in one or more of the following solutions:
  • Next-generation firewalls (Palo Alto, Fortinet, Cisco)
  • Identity & Access Management (IAM)
  • SIEM/SOC services
  • Endpoint security & Data Loss Prevention
  • Vulnerability assessment & penetration testing
  • TSM/ESM platforms (ServiceNow, Ivanti, ManageEngine, etc.)
  • RPA/automation tools
  • Cloud services (Microsoft Azure, AWS, Oracle Cloud)
  • ERP - Microsoft Dynamics, Asset Management
  • CRM and Customer Experience platforms
  • Low-code/no-code platforms

Roles and Responsibilities

Business Development & Sales Growth

  • Identify, qualify, and secure new business opportunities across public sector, BFSI, healthcare, retail, oil & gas, and enterprise customers. Develop and execute a territory sales strategy aligned with Intertec's growth objectives.
  • Drive end-to-end sales process: lead generation, solutions positioning, proposal development, contract negotiation, and deal closure.
  • Build a robust pipeline and maintain accurate forecasting using CRM tools.

Account Management

  • Manage and grow relationships with existing customers by understanding their business needs and identifying upsell/cross-sell opportunities.

Collaboration & Solution Positioning

  • Work closely with technical, pre-sales, delivery, and practice teams to develop tailored solutions that address customer requirements.
  • Collaborate with OEM partners and distributors (e.g., Microsoft, Oracle, Cisco, Palo Alto, ServiceNow, etc.) to position competitive offerings.
  • Provide market insights and customer feedback to internal teams to refine go-to-market strategies.

Tendering & Proposal Management

  • Lead the response for RFPs/RFQs including solution design coordination, pricing, documentation, and compliance requirements.
  • Engage in commercial and technical negotiations with procurement and decision-making stakeholders.

Market Intelligence

  • Monitor industry trends, competition landscape, and emerging technologies. Identify risk areas and new growth opportunities within the Bahrain market.

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