Front Desk Agent

1 week ago

Manama, Manama, Bahrain Onyx Rotana Full time 70,000 - 120,000 per year

Company Description

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Role Description

This is a full-time on-site role for a Front Desk Agent at Onyx Rotana, located in Manama. The Front Desk Agent will handle various receptionist duties, including greeting and welcoming guests, managing reservations, and providing excellent customer service. They will be responsible for answering phone calls, addressing guest inquiries, and ensuring a seamless check-in and check-out process.

Qualifications

  • Proficiency in Phone Etiquette and Receptionist Duties
  • Strong Customer Service skills and the ability to handle reservations
  • Effective communication skills
  • Excellent organizational and multitasking abilities
  • Ability to work flexible hours, including weekends and holidays
  • Previous experience in hospitality is a plus
  • High school diploma or equivalent required; additional education is a plus

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