customer service

1 week ago


Manama, Manama, Bahrain jumami Full time 10,000 - 12,000 per year

Customer Service Responsibilities list:

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers' needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Requirements and skills

Proven customer support experience or experience as a Client Service Representative

Track record of over-achieving quota

Strong phone contact handling skills and active listening

Familiarity with CRM systems and practices

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

High school diploma

Job Type: Full-time

Pay: BD2, BD2, per month

Application Question(s):

  • ARE YOU READY TO RELOCATE AND WORK IN BAHRAIN?

Education:

  • Bachelor's (Required)

Experience:

  • total work: 2 years (Required)
  • Customer service: 1 year (Required)

Language:

  • English (Required)
  • Bangla (Required)


  • Manama, Manama, Bahrain AutoBay App Full time 3,000 - 6,000 per year

    Company DescriptionAutoBay is a digital platform that connects individual customers, fleet owners, and new and used spare part suppliers to a network of physical workshops and service stations. Car owners can choose from a wide range of services with amazing deals and packages, with options to schedule services at home or opt for convenient pickup options....


  • Manama, Manama, Bahrain PARCEL DELIVERY W.L.L Full time 20,000 - 120,000 per year

    Company DescriptionParcel Delivery W.L.L is the fastest delivery company in Bahrain, specializing in business, restaurant, and individual deliveries. Businesses can track their orders and utilize an instant pickup service, enabling owners to send their orders within 15 minutes of requesting a driver. Parcel offers the best price guarantee along with speedy...


  • Manama, Manama, Bahrain National Motor Company W.L.L, Bahrain Full time 9,000 - 12,000 per year

    Role DescriptionTo provide exceptional customer service to visitors and clients at the car showrooms and service center reception. The role involves greeting customers, addressing inquiries, coordinating appointments, and ensuring a positive customer experience throughout their interaction with the dealership.Education:•       High school diploma or...


  • Manama, Manama, Bahrain Gulf Air Full time 20,000 - 60,000 per year

    MAIN DUTIES AND RESPONSIBILITIES:Assist the Head Customer Service to achieve compliance and service quality standards by making sure all activities related to customer service are in line with stipulated aviation guidelines and policy of GF.Handle customer interactions across multiple channels calls, chats, Whatsapp, emails, and social media related to...


  • Manama, Manama, Bahrain Zurich Insurance Full time 9,000 - 12,000 per year

    Job SummaryZurich Middle East is part of Zurich Insurance Group, one of the world's largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.Reporting to Team Manager – Surrender Servicing, as Customer Service Officer you are expected to develop and deliver...


  • Manama, Manama, Bahrain Café CHANTILLY Full time 5,760 per year

    Cafe Chantilly is looking for A Customer Service Representative. Candidates need to provide product/services information and answer questions via phone and other social media means. Candidate should also be able to resolve any emerging problems that our customer accounts might face with accuracy and efficiency.*Candidate needs to speak and write in...


  • Manama, Manama, Bahrain Braxtone Group Full time 8,000 - 12,000 per year

    BRIEF DESCRIPTIONOF JOB FUNCTIONThe Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.This role requires an individual who is self-motivatedwith high levelsof energy and drive. The CallCentre Agent must have strong communication skills with the ability to maintain good rapport on the phone.DUTIES...


  • Manama, Manama, Bahrain AL Wessil Holding Full time 12,000 - 36,000 per year

    JD -CSR- Business CenterThe CSR will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. He/she will report directly to the Center Manager.Customer Service Representative Responsibilities:Manage large amounts of incoming phone...


  • Manama, Manama, Bahrain Zeiders Enterprises, Inc. Full time 10,000 - 20,000 per year

    Job Title:Customer Service/Administrative SupportSummaryCustomer Service/Administrative Support personnel are normally the first point of contact for a client. They are responsible for providing basic information, scheduling appointments, and providing administrative support functions.Essential Duties And ResponsibilitiesReceive, screen, and direct callers...


  • Manama, Manama, Bahrain Swan Insurance Management Agency Ltd (SIMA) Full time 10,000 - 12,000 per year

    Brief Description:Being a Customer Service Coordinator at our Assistance Company, Swan International Assistance is an exciting, challenging and career developing role.To be successful as a Customer Service Coordinator, the candidate must have good interpersonal skills to understand customers' inquiries or complaints and deal effectively with Clients who may...