Reservations Agent

2 days ago

Manama, Manama, Bahrain Onyx Rotana Full time 104,000 - 130,878 per year

Onyx Rotana Bahrain

5* Luxury hotel

Role Description

This is a full-time on-site role for a Reservations Agent located in Manama. The Reservations Agent will be responsible for handling incoming reservation requests, providing customer service to guests, managing booking records, and performing receptionist duties. The role requires strong communication skills to interact with customers over the phone and via email, ensuring an excellent guest experience.

Qualifications

  • Phone Etiquette and strong Communication skills
  • Experience in Reservations and Customer Service
  • Receptionist Duties and maintaining booking records
  • Ability to work in a fast-paced environment
  • Excellent organizational and time management skills
  • Proficiency with reservation systems and software is a plus
  • High school diploma or equivalent; additional qualifications in hospitality are beneficial

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