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Hostess

2 weeks ago

Manama, Manama, Bahrain Bonapal W.L.L. Full time 2,000 - 3,000 per year
  • Welcome and greet the Guests always with a smile, be polite and show positive attitude.
  • After Checking the guests name, find them on a list, doble check how many persons they are, so that accordingly the managers can accommodate.
  • Daily service starts as per the schedule prepared by the Restaurant Manager.
  • Check with the phone reservations or any recorded message on the answering machine to assure you have all the reservations.
  • Check with manager to assure there are no larger or private parties you do not know about it.
  • Check dining room service stations for tidiness and sanitation.
  • Checks Temperature of the customers and note their details as per the prescribed format.
  • Send daily cover report to departments (FOH & BOH).
  • Phone call should always be answered within three ringtones answered with a clear voice.
  • When new reservation is received over the phone or by email, enter in the system (EAT).
  • Double check all the reservations have correct details and are updated at all the times (spelling, notes or any special request).
  • Ensure the reception desk area is always clean and tidy.
  • Update the table plan well in advance in coordination with the managers and double check the assigned tables.
  • Send an updated reservation report for dinner by 6:30 to all the departments (FOH & BOH).
  • Ensure you are available at the reception during the working hours, take prior permission before leaving the reception area.
  • Send daily reports, the reservation for next day and the weekly forecast service to the manager.
  • Clean the menu (QR Code).
  • Read and respond to emails on daily basis after due consultation with the manager.
  • Calling the customers and confirming the reservations between 11:30 -12:30 for lunch and between 5:30 – 6:30 for dinner.

Job Type: Full-time

Application Question(s):

  • Are you currently residing in Bahrain?