
hostess
1 week ago
Job Summary:
We are seeking a friendly, well-groomed, and customer-oriented Hostess to join our team. The Hostess will be responsible for greeting guests, managing reservations, and ensuring a welcoming environment from the moment guests arrive until they are seated comfortably.
- Must be fluent in Arabic
Key Responsibilities:
- Greet guests warmly and courteously upon arrival.
- Manage reservations and seating assignments to optimize table turnover.
- Maintain a waiting list and provide accurate wait-time estimates.
- Escort guests to their tables and provide menus.
- Answer incoming calls, take reservations, and provide information as needed.
- Coordinate with the kitchen and service staff to ensure timely table turnover.
- Maintain cleanliness and organization of the entrance and reception area.
- Handle guest concerns or complaints with professionalism and escalate when necessary.
- Stay updated on menu items, daily specials, and promotions.
- Ensure adherence to all health and safety regulations.
Qualifications:
- High school diploma or equivalent.
- Previous experience as a hostess or in customer service is preferred.
- Excellent communication and interpersonal skills.
- Polished appearance and pleasant demeanor.
- Ability to multitask and work in a fast-paced environment.
- Flexible schedule, including availability on weekends and holidays.
- Fluent in Arabic
Job Type: Full-time
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