Client Servicing

3 days ago

Manama, Manama, Bahrain BRAINSELL W.L.L. Full time 10,000 - 12,000 per year

A Client Servicing job in an advertising agency focuses on being the primary contact between the client and the agency, acting as a bridge by managing relationships, understanding client needs, overseeing campaign execution, and ensuring client satisfaction while delivering strategic marketing solutions. Key responsibilities include managing client expectations, facilitating communication with internal agency teams, overseeing budgets, analyzing market trends, and ultimately driving business goals for the client through effective advertising strategies.

Key Responsibilities

  • Client Relationship Management:

Develop and maintain strong, trusting relationships with clients by understanding their business, industry, and challenges.

  • Primary Communication:

Serve as the main point of contact, clearly communicating client needs, feedback, and expectations to the agency's creative and strategy teams.

  • Strategic Planning:

Help clients develop business goals and then translate those goals into effective advertising strategies and campaigns.

  • Project Management:

Oversee account teams across various disciplines, manage project timelines, and ensure the timely delivery of high-quality work.

  • Budget Management:

Supervise account finances and ensure that projects stay within the allocated budget.

  • Market & Trend Analysis:

Research and analyze market trends, industry developments, and competitor activities to inform client strategies.

  • Feedback & Iteration:

Gather client feedback, analyze campaign performance, and derive actionable insights to continuously improve marketing efforts.

  • Problem Solving:

Act as a problem-solver, proactively addressing issues and finding solutions to meet client objectives.

Key Skills

  • Communication:

Excellent listening, speaking, and writing skills to facilitate clear and effective communication.

  • Relationship Building:

Strong interpersonal skills to build and maintain rapport with clients and colleagues.

  • Strategic Thinking:

Ability to analyze situations, think critically, and develop effective strategies to achieve client goals.

  • Organization & Time Management:

Skilled at juggling multiple tasks, managing tight deadlines, and keeping projects organized.

  • Diplomacy:

Ability to navigate differences and work effectively with both clients and creative teams.

  • Curiosity & Adaptability:

A keen interest in new trends, technologies, and a flexible approach to changing market conditions.

Job Type: Full-time

Pay: From BD per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Advertising Agency : 2 years (Preferred)

  • Client Services Executive

    1 week ago

    Manama, Manama, Bahrain Miracle Graphics Co. W.l.l Full time 90,000 - 120,000 per year

    Coordinate and oversee the execution of client projects, ensuring timelines and deliverables align with client expectations and company standards.Analyze client feedback and service performance metrics, utilizing insights to enhance service offerings and improve overall client satisfaction.Cultivate strong relationships with clients by proactively addressing...

  • Client Manager

    1 week ago

    Manama, Manama, Bahrain Pause Designs Full time 40,000 - 60,000 per year

    Job Title: Client Manager / Project ManagerCompany: PAUSE DESIGNSLocation: Bahrain (On-site)Employment Type: Full-timeAbout Us:PAUSE DESIGNS is a creative agency specializing in branding, packaging, and social media management. We work with a wide range of clients in the F&B, lifestyle, and retail industries across Bahrain and the GCC.Role Overview:We...

  • Associate Director, Priority Clients

    1 week ago

    Manama, Manama, Bahrain Standard Chartered Full time 60,000 - 120,000 per year

    Job SummaryThe Relationship Manager is primarily responsible for servicing and managing customer relationships under the Priority Banking program by engaging them, uncovering their needs and providing them with the appropriate products, services and solutions from the entire range of the Consumer Banking suite.The Relationship Manager is responsible to drive...

  • Customer Services

    1 day ago

    Manama, Manama, Bahrain Bank ABC Full time 90,000 - 120,000 per year

    Bank ABC seeks to recruit a Customer Services & Implementation Management Team Leader in the Group Transaction Banking Department based in our Head Office, in Bahrain.The Customer Services & Implementation Management Team Leader will be responsible for leading and creating the client implementation team for Cash Management, Trade Finance, and Supply Chain...

  • Service Advisor

    3 weeks ago

    Manama, Manama, Bahrain Ebrahim Khalil Kanoo B.S.C (c) Full time

    We, at E.K.Kanoo, are looking for a Service Advisor. The ideal candidate is responsible for providing excellent customer service and acting as a liaison between customers and the automotive service department. They assist customers in scheduling vehicle repairs and maintenance, explain services and costs, and ensure customer satisfaction throughout the...

  • Service Advisor

    3 days ago

    Manama, Manama, Bahrain Ebrahim Khalil Kanoo B.S.C (c) Full time 104,000 - 130,878 per year

    We, at E.K.Kanoo, are looking for a Service Advisor. The ideal candidate is responsible for providing excellent customer service and acting as a liaison between customers and the automotive service department. They assist customers in scheduling vehicle repairs and maintenance, explain services and costs, and ensure customer satisfaction throughout the...

  • customer service

    1 week ago

    Manama, Manama, Bahrain jumami Full time 10,000 - 12,000 per year

    Customer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet...

  • Customer Service Representative

    1 week ago

    Manama, Manama, Bahrain National Motor Company W.L.L, Bahrain Full time 9,000 - 12,000 per year

    Role DescriptionTo provide exceptional customer service to visitors and clients at the car showrooms and service center reception. The role involves greeting customers, addressing inquiries, coordinating appointments, and ensuring a positive customer experience throughout their interaction with the dealership.Education:•       High school diploma or...

  • Head - Cash Management Operations & Service

    4 weeks ago

    Manama, Manama, Bahrain Standard Chartered Full time

    Key ResponsibilitiesLead the Cash Client Journey Payments teams supporting clients and providing operational capabilities to clients across the network.Drive constant client input into the client journey to elevate the client experience, and lead the service teams to deliver high quality client interactions with solutions that meet client expectationsEnsure...

  • Head - Cash Management Operations & Service

    7 days ago

    Manama, Manama, Bahrain Standard Chartered Full time 30,000 - 60,000 per year

    Job DescriptionKey ResponsibilitiesLead the Cash Client Journey Payments teams supporting clients and providing operational capabilities to clients across the network.Drive constant client input into the client journey to elevate the client experience, and lead the service teams to deliver high quality client interactions with solutions that meet client...