Client Servicing

2 days ago

Manama, Manama, Bahrain BRAINSELL W.L.L. Full time 10,000 - 12,000 per year

A Client Servicing job in an advertising agency focuses on being the primary contact between the client and the agency, acting as a bridge by managing relationships, understanding client needs, overseeing campaign execution, and ensuring client satisfaction while delivering strategic marketing solutions. Key responsibilities include managing client expectations, facilitating communication with internal agency teams, overseeing budgets, analyzing market trends, and ultimately driving business goals for the client through effective advertising strategies.

Key Responsibilities

  • Client Relationship Management:

Develop and maintain strong, trusting relationships with clients by understanding their business, industry, and challenges.

  • Primary Communication:

Serve as the main point of contact, clearly communicating client needs, feedback, and expectations to the agency's creative and strategy teams.

  • Strategic Planning:

Help clients develop business goals and then translate those goals into effective advertising strategies and campaigns.

  • Project Management:

Oversee account teams across various disciplines, manage project timelines, and ensure the timely delivery of high-quality work.

  • Budget Management:

Supervise account finances and ensure that projects stay within the allocated budget.

  • Market & Trend Analysis:

Research and analyze market trends, industry developments, and competitor activities to inform client strategies.

  • Feedback & Iteration:

Gather client feedback, analyze campaign performance, and derive actionable insights to continuously improve marketing efforts.

  • Problem Solving:

Act as a problem-solver, proactively addressing issues and finding solutions to meet client objectives.

Key Skills

  • Communication:

Excellent listening, speaking, and writing skills to facilitate clear and effective communication.

  • Relationship Building:

Strong interpersonal skills to build and maintain rapport with clients and colleagues.

  • Strategic Thinking:

Ability to analyze situations, think critically, and develop effective strategies to achieve client goals.

  • Organization & Time Management:

Skilled at juggling multiple tasks, managing tight deadlines, and keeping projects organized.

  • Diplomacy:

Ability to navigate differences and work effectively with both clients and creative teams.

  • Curiosity & Adaptability:

A keen interest in new trends, technologies, and a flexible approach to changing market conditions.

Job Type: Full-time

Pay: From BD per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Advertising Agency : 2 years (Preferred)

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