IT Administration and Support Services

1 week ago


Manama, Manama, Bahrain Script for Information Technology CO WLL Full time 15,000 - 30,000 per year

Required Qualifications

  • Education: Bachelor's degree in computer applications, Information Technology, or a related IT bachelor's degree.
  • Certifications: Microsoft and AWS certifications
  • The candidate must hold, at a minimum, the following certifications: AWS Certified Solutions Architect and Microsoft Certified: Azure Administrator Associate.
  • Experience: Minimum of 10 years of proven experience in system and network administration, cloud platforms, and end-user support.

Key Responsibilities:

  1. Server & System Administration
  2. Network Management
  3. Cloud & Microsoft Services
  4. Security & Monitoring
  5. Website & Communication
  6. Cloud Infrastructure
  7. IT Development & Support
  8. Database & Platform Support
  9. User & Asset Support
  10. Administrative & Project Support

Read More Details Below:

1. Server & System Administration

  • Manage server infrastructure including Active Directory (AD), file servers, Exchange (on-premises), and web servers.
  • Oversee virtual environments (VMware, Hyper-V).
  • Monitor system performance, apply updates, and troubleshoot issues.
  • Ensure data integrity through regular backups and disaster recovery.
  • Perform hardware/software troubleshooting and coordinate with vendors.
  • Manage DHCP Server and related services.

  • Network Management

  • Maintain and support network infrastructure: routers, switches, firewalls, VLANs.

  • Monitor network performance, resolve connectivity issues, and ensure end-to-end network security (firewall policies, access controls).
  • Manage GDN network migration and secure VLAN segmentation.
  • Manage and support Wi-Fi routers and access points.

  • Cloud & Microsoft Services

  • Administer Microsoft 365 services: SharePoint, Teams, OneDrive, Azure AD, Intune, and Planner.

  • Create/manage mailboxes, distribution lists, and licenses.
  • Provide end-user support for O365 tools and services.
  • Create/edit SharePoint sites and manage user permissions.
  • Manage AWS cloud environment (EC2, S3, RDS, VPC, backups, etc.).
  • Provide AWS backup, maintenance, and monitoring in line with IGA cloud policies.
  • Experience with Ubuntu Server and Windows Server.
  • Support infrastructure migration to AWS, including cloud architecture design and documentation.

  • Security & Monitoring

  • Manage Palo Alto Cortex and Qualys agents on workstations.

  • Monitor logs for threats/vulnerabilities and ensure compliance with protocols.
  • Implement and maintain NCSC cybersecurity recommendations for IT infrastructure, websites, and endpoints.
  • Support ArcGIS software security compliance and cloud security guidelines.

  • Website, Communication & Collaboration

  • Administer CMS platforms, upload content, and maintain website updates.

  • Manage web server and application migration.
  • Support AVAYA telephony systems and virtual meetings (MS Teams, Zoom).
  • Create and distribute email campaigns (Mailchimp).
  • Provide disaster recovery planning and support.

  • IT Development & Application Support

  • Provide technical support for all IT and development projects.

  • Prepare RFPs and serve as on-site technical POC for project implementations.
  • Support integration and upgrades (e.g., Attendance System with external workflows).
  • Administer Airtable and Zendesk platforms.
  • Provide development support: ASP.NET, PHP, MySQL, PostgreSQL,
  • Support and maintain ArcGIS platforms (ArcGIS Pro, ArcGIS Server, Portal): licensing, setup, maintenance, backups, updates, patching, and restorations.

  • Database & Platform Support

  • Manage databases: MySQL, MS SQL, PostgreSQL.

  • Maintain and support Ubuntu-based servers for database services.

  • User & Asset Support

  • Provide first-line end-user technical assistance (hardware, software, networking).

  • Install/configure desktops, laptops, printers, and peripherals.
  • Train end-users and maintain asset inventory & documentation.
  • Manage applications and IT assets.
  • Provide IT support to public-facing requirements when needed.

  • Administrative & Project Support

  • Provide on-site IT support for executive meetings (Board of Directors, CEO).

  • Deliver IT support for National Data Bank (Aqari) project.
  • Manage and support CCTV systems.
  • Document all configurations, procedures, and support activities.
  • Handle IT budgeting, purchasing, and inventory management.
  • Coordinate with stakeholders and propose/implement new technologies.

Job Type: Full-time

Pay: BD BD1, per month

Application Question(s):

  • Do you have the following certifications: AWS Certified Solutions Architect and Microsoft Certified: Azure Administrator Associate?

Education:

  • Bachelor's (Required)

Experience:

  • IT Administration and Support Services: 10 years (Required)

Location:

  • Manama (Required)


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