Information Technology Manager

2 days ago

Manama, Manama, Bahrain Junaid Perfumes Full time 60,000 - 120,000 per year

Main Responsibilities
1. IT Infrastructure & Systems Administration

  • Oversee the design, setup, and maintenance of the company's IT infrastructure including servers, networks, desktops, laptops, and peripheral devices.
  • Ensure smooth operation and uptime of all network and internet connectivity across branches, warehouses, and retail stores.
  • Manage installation, configuration, and troubleshooting of operating systems, hardware, and enterprise applications.
  • Maintain asset inventory, lifecycle management, and preventive maintenance schedules for IT equipment.

2. Retail & POS Systems Support

  • Manage and support POS systems across retail outlets, ensuring seamless synchronization of data, pricing, and promotions.
  • Provide real-time technical support to minimize operational disruptions at store level.
  • Ensure continuous integration between POS and ERP systems for real-time sales and inventory visibility.
  • Analyze POS system performance, implement updates, and ensure alignment with corporate sales and finance systems.

3. ERP, Software & Programming Management

  • Administer ERP system operations, ensuring accurate data flow, user access control, and timely issue resolution.
  • Collaborate with ERP and software vendors for system customization, integrations, and enhancements.
  • Develop and maintain in-house applications, scripts, and automation tools to improve efficiency across departments.
  • Supervise software development and deployment, ensuring alignment with business goals.
  • Write, test, and debug code in languages such as
    Python, JavaScript, SQL, or PHP
    for internal tools or system integrations.
  • Ensure API connectivity and data synchronization between internal systems and external platforms (eCommerce, CRM, HRMS, etc.).

4. Data Security, Backup & Compliance

  • Design and enforce IT security policies, ensuring protection from cyber threats and data breaches.
  • Manage data backup protocols, disaster recovery procedures, and endpoint security.
  • Monitor user permissions and safeguard confidential company, customer, and financial data.
  • Conduct regular vulnerability assessments and recommend mitigation measures.

5. Vendor Management & IT Projects

  • Oversee relationships with IT suppliers, service providers, and technology partners.
  • Manage IT-related projects including new store openings, network expansions, and system rollouts.
  • Evaluate, test, and recommend innovative technologies to enhance operational efficiency and digital transformation.
  • Control IT budgets, ensure cost optimization, and track ROI of implemented solutions.

Qualifications & Experience

  • Bachelor's or Master's degree in
    Information Technology, Computer Science, or related field
    .
  • 10-15 years
    of progressive experience in IT management or systems administration, preferably within
    perfume, cosmetics, retail, or FMCG sectors
    .
  • Strong technical knowledge in:
  • Hardware & System Administration:
    Servers, desktop/laptop troubleshooting, printers, POS devices.
  • Networking:
    LAN/WAN, routers, switches, VPN, firewalls, Wi-Fi architecture.
  • Programming & Software:
    SQL, Python, JavaScript, PHP, C#, HTML/CSS, API integrations.
  • ERP & Cloud Systems:
    Installation, configuration, and user management (e.g., SAP, Oracle, Odoo).
  • Cybersecurity & Data Management:
    Data encryption, endpoint security, and backup systems.
  • Excellent problem-solving, project management, and cross-department collaboration skills.
  • Strong communication and leadership abilities with hands-on technical expertise.

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