Receptionist

2 weeks ago


Manama, Manama, Bahrain Red Castle Full time
Job SummaryAttend to visitors in a professional manner and deal with inquiries on the phone and face to face. Supply information regarding the organization to clients and customers.Skills and attributes for success
  • Meet and greet visitors and clients in a pleasant, professional and courteous manner
  • Ensure reception area and meeting rooms are clean and in order throughout the day and ready for the next meeting
  • Provide visitor badges to guests/clients, when required
  • Appropriate business attire and professional image/appearance; well groomed, neatly done hair and make-up
  • Convey visitor arrival promptly to the appropriate individual and meet the visitor to the meeting room, extending offer to refreshments, tea/coffee etc.
  • Answer all incoming internal/external calls promptly and in a professional and courteous manner
  • Screen calls to ascertain caller name and call purpose before redirecting them, especially for calls with unclear purpose (sales, market/staff intelligence gathering, etc.)
  • Ensure callers are connected/redirected to the right person promptly, or accurately take a verbal message and relay it to the appropriate person in a timely manner
  • Connect international business calls on behalf of staff requiring this service in the office
  • Manage and confirm meeting room bookings/reservations requests via calendar invites
  • Reconfirm all bookings/reservations on a daily basis
  • Ensure booking cancellations are actioned and updated promptly, allowing rooms to be available for other bookings
  • Manage meeting arrangements and logistics, event preparations, plan catering needs and requirements, etc
To qualify for the role you must have
  • Professional personal presentation
  • Customer service orientation
  • Verbal and written communication skills
  • Organizing and planning
  • Attention to detail
  • Reliability
Ideally, you'll also have
  • Experience working in a fast paced environment
  • A bachelor's degree

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