helpdesk specialist
6 days ago
Job Description
To support and provide a rapid response service to inquiries from users and clients of the Organization, to help resolve problems and queries related to IT.
Roles & Responsibilities:- Receive and undertake logs reported through the Help Desk phone number.
- Receive and undertake logs reported through the Help Desk email or system.
- Support and troubleshoot user community in using MIS systems and basic issues.
- Forward logs to the competent authority.
- Follow up to completion and finalize the logs with the competent authority.
- Keep users informed of updates, known errors, new facilities, or any IT-related changes, which may affect their working environment, by sending circulates and notices.
- Register all logs related to Technical Support.
- Submit regular reports about logs.
- Perform other duties and related tasks as may be required from time to time.
National Diploma in Computer Science or Computer Engineering. Certification in A+, N+, MCDST, and MOUS are preferable.
ExperienceMinimum 3 years progressive experience in helpdesk or technical support.
Skills Required:Good communication skills. Must be fluent in English (speaking, reading, and writing) and preferably Arabic.
#J-18808-Ljbffr-
It specialist
2 weeks ago
Manama, Manama, Bahrain Bahrain Telecommunications Company Full timeJob Objective: The role is responsible to support the development, upkeep and maintenance of IT infrastructure and operations in order to provide a professional and efficient problem resolution service to users of Infrastructure systems and to contribute to efficient and effective management of IT operations enabling business operations and services. Primary...
-
Technical Support Specialist
6 days ago
Manama, Manama, Bahrain Nexcel Computer Solutions Full timeJob OverviewNexcel Computer Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Help Desk Operations, you will play a critical role in providing timely and effective support to our users and clients.Key Responsibilities:Log Management: Receive and manage logs reported through various channels, ensuring...
-
It specialist
4 weeks ago
Manama, Manama, Bahrain RESO Full timeJob Objective: The role is responsible to support the development, upkeep and maintenance of IT infrastructure and operations in order to provide a professional and efficient problem resolution service to users of Infrastructure systems and to contribute to efficient and effective management of IT operations enabling business operations and services. Job...
-
IT Technical Specialist for Application Support
6 hours ago
Manama, Manama, Bahrain RESO Full timeJob Title: IT Technical Specialist for Application SupportThe role holder is responsible for ensuring the smooth operation of all banking applications, monitoring performance, and coordinating with vendors to resolve reported issues. They are also responsible for troubleshooting system defects and unit testing for corrections.Core Responsibilities: Provides...
-
Application support specialist
8 hours ago
Manama, Manama, Bahrain RESO Full timeJob Title: Application Support Specialist Division: Information Technology Location: BDB Head Quarter Job Purpose: The role holder is responsible for providing production systems support for all banking applications and monitoring the application's performance, coordination, and follow-up with the vendors to fix reported issues and problems, and monitor the...
-
IT Support Specialist
6 days ago
Manama, Manama, Bahrain Nexcel Computer Solutions Full timeJob DescriptionWe are seeking a highly skilled and experienced IT Helpdesk Administrator to join our team at Nexcel Computer Solutions.Key Responsibilities:Provide first-level technical assistance to ensure the smooth operation of IT systems and maintain uninterrupted workflow.Offer expert advice, training, and problem resolution services to end-users,...
-
Application Support Specialist
2 weeks ago
Manama, Manama, Bahrain RESO Full timeJob Title: Application Support SpecialistDivision: Information TechnologyLocation: BDB Head QuarterJob Purpose:The role holder is responsible for providing production systems support for all banking applications and monitoring the application's performance, coordination, and follow-up with the vendors to fix reported issues and problems, and monitor the SLA...
-
Admin & Facilities Manager
6 days ago
Manama, Manama, Bahrain Nexcel Computer Solutions Full timeIF PROPER REFERENCE IS NOT FOLLOWED OR JOB DESCRIPTION DONOT MATCH DO NOT APPLY WE WILL BLOCK YOUR EMAILReference Numbers should be clearly mentioned in the subject line and which job you are applying for, e.g., REF# 009 - Admin & Facility ManagerReferences:001 – IT HelpDesk002 – IT Technicians003 – IT Support004 – Showroom Sales IT Engineer005 –...
-
Safety & security Supervisor
6 days ago
Manama, Manama, Bahrain Nexcel Computer Solutions Full time### IF PROPER REFERENCE IS NOT FOLLOWED OR JOB DESCRIPTION DO NOT MATCH DO NOT APPLY WE WILL BLOCK YOUR EMAIL###Reference Numbers should be Clearly Mentioned in the Subject line and which job you are applying for Eg: REF# 012 - Security & Safety SupervisorReferences:1. 001 – IT HelpDesk2. 002 – IT Technicians3. 003 – IT Support4. 004 – Showroom Sales...
-
Helpdesk Specialist
3 weeks ago
Manama, Bahrain VAM Systems Full time**Job Description** VAM Systems **is currently looking for** Helpdesk Specialist **for our** Bahrain **operations with the following skillsets & terms and conditions: **Experience** - Minimum 2 years progressive experience in in helpdesk or technical support. **Educational Qualification & Certifications**: - Must have Diploma degree or higher in...
-
Manama, Bahrain Talent Pal Full timeSayres is a renowned leader in defense support services to the Department of Defense (DOD). With over 300 program support experts, we specialize in empowering our customers' senior leadership with long-term planning and analytics, insightful decision-making, and day-to-day operations. Since 2001, Sayres and Associates has been providing exceptional service...
-
Manama, Bahrain Talent Pal Full timeSayres is a renowned leader in defense support services to the Department of Defense (DOD). With over 300 program support experts, we specialize in empowering our customers' senior leadership with long-term planning and analytics, insightful decision-making, and day-to-day operations. Since 2001, Sayres and Associates has been providing exceptional service...
-
IT Support Assistant
3 weeks ago
Manama, Bahrain Hejaz Financial Services Full timeGreat opportunity to join a fast-growing business - Competitive remuneration package - Part of a dynamic team that embraces diversity and great initiatives **About the Company** Hejaz MENA W.L.L is part of Hejaz Group that provides a broad range of financial services across investment management, pension management services, financial advice, and lending...
-
Agency Program Coordinator
3 weeks ago
Manama, Bahrain Sayres & Associates Full timeSayres is a renowned leader in defense support services to the Department of Defense (DOD). With over 300 program support experts, we specialize in empowering our customers' senior leadership with long-term planning and analytics, insightful decision-making, and day-to-day operations. Since 2001, Sayres and Associates has been providing exceptional service...