Event Ticketing Manager

2 weeks ago


Manama, Manama, Bahrain Supertech Group Full time

Do you want to love what you do at work? Do you want to make a difference, an impact, and transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for. Saudi's #1 event ticketing and experience booking platform in terms of technology, features, agility, and revenue, serving some of the largest mega events in the Kingdom with over 2 billion in sales. It is part of the Supertech Group, which also includes UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.

Job overview

We're looking for a highly motivated Event Ticketing Operations Manager to deliver world-class event ticketing operations, build sales opportunities, and form connections with new and existing clients. This is an excellent opportunity to help us achieve our client acquisition and revenue goals.

Key Responsibilities:
  • Support clients, event managers, in-house designers, and third-party vendors leading up to the event, ensuring that both client and event requirements are met.
  • Find new opportunities and close new sales with clients.
  • Develop growth strategies and plans.
  • Manage and retain relationships with existing clients.
  • Increase the client base.
  • Have an in-depth knowledge of business products and value propositions.
  • Write business proposals.
  • Negotiate with stakeholders.
  • Identify and map business strengths and customer needs.
  • Research business opportunities and viable income streams.
  • Follow industry trends locally and internationally.
  • Draft and review contracts.
  • Report on successes and areas needing improvement.
Duties and Responsibilities:
  • Apply for licenses and permits required from relevant authorities.
  • Coordinate the setup and production of events on-site, ensuring high-quality delivery.
  • Work closely with team members to produce successful events.
  • Handle multiple projects, from entry-level to mega-events.
  • Manage logistics and inventory of equipment and materials.
Additional Responsibilities for Highly Qualified Applicants:
  • Lead and oversee new logo partnerships, field strategy, budgeting, planning, prospecting, contract negotiation, and implementation for ticket solutions and B2B products.
  • Identify, analyze, and evaluate marketing strategies and business plans to demonstrate competitive advantage and value proposition, including digital sales, influencer marketing, and data analysis.
  • Collaborate with cross-functional teams to develop partnership strategies and establish best practices for KPIs and OKRs.
  • Utilize marketplace knowledge and data systems to analyze insights, support sales, and maximize partner revenues.
Requirements
  • A degree in Business Administration, Marketing, Economics, or related fields.
  • Three or more years of experience in Business Development within ticketing, events management, or entertainment sectors.
  • Strong communication and stakeholder management skills.
  • Proven negotiation skills and a good network of contacts.
  • Knowledge of audiovisual equipment and hands-on skills.
  • Ability to take initiative, make sound judgments, and manage crises.
  • Effective time management and ability to work under pressure.
  • Passion for events, attention to detail, and excellent communication skills.
  • Ability to handle multiple tasks and work within tight deadlines.
  • Self-motivated with leadership qualities and experience exceeding targets.
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