Communication Agent/telephone Operator-local
8 months ago
Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
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Telephone Operator
6 months ago
Manama, Bahrain Hilton Full timeTelephone Operator A Telephone Operator is responsible for processing all incoming and outgoing calls accurately and courteously. **What will I be doing?** A Telephone Operator contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Process all incoming and outgoing calls accurately and...
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Telephone Operator
6 months ago
Manama, Bahrain Hilton Full timeA Telephone Operator is responsible for processing all incoming and outgoing calls accurately and courteously. **What will I be doing?** A Telephone Operator contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Process all incoming and outgoing calls accurately and courteously - Records...
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Telephone Operator
3 months ago
Manama, Bahrain Al Ghalia WLL Full timeWe are seeking passionate telephone operators to join our team at our successful patisserie in Bahrain. - Must have good English communication skills. - Flexible with working hours. Pay: BD160.000 - BD180.000 per month **Language**: - English (preferred)
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Telephone Operator
6 months ago
Manama, Bahrain SOFITEL Full time**Company Description** "Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
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Franchise Hotel
7 months ago
Manama, Bahrain Crowne Plaza Full timeThis job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** At Crowne Plaza®, we want our guests to feel able to do their best, achieve their goals and be recognized for their...
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Reservations Agent
8 months ago
Manama, Bahrain Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
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Reservations Agent
8 months ago
Manama, Bahrain Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Guest Service Agent
3 months ago
Manama, Bahrain Ramada by Wyndham Bahrain Full timeWe are looking for a friendly and customer-oriented Guest Service Agent who will be responsible for providing exceptional service to our guests. In this role, you will be the first point of contact for our guests and will be responsible for answering their inquiries, resolving complaints, and ensuring their overall satisfaction. Additionally, you will be...
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Ticketing Agent
6 months ago
Manama, Bahrain Vittoria Travel Full timeMUST HAVE KNOWLEDGE IN GDS A Travel Agency is looking for experienced detail-oriented (Reservation & Ticketing Agent) to assist customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking tickets. Duties / Qualities: - Provide travel...
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Rtm Agent
2 months ago
Manama, Bahrain Tafaseel Full timeThe RTM Agent is responsible for monitoring and managing real-time performance metrics within the BPO environment. This role ensures that service levels are maintained and that agents are effectively utilized to meet operational demands. **Key Responsibilities**: - Continuously monitor call queues, agent availability, and overall team performance throughout...
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Operations Specialist
3 months ago
Manama, Bahrain PROCORP Management Full time**Tasks**: - Ensures the flow of communication between the company, the client, and the local agents. - Negotiates with local port agents according to the type of contract: all contractual documents. - Prepares all contractual documents. - Attends and supports operations on-site, guaranteeing success of the mission. - Manages all operational...
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Wfm Agent
2 months ago
Manama, Bahrain Tafaseel Full timeThe WFM Agent is responsible for supporting the efficient operation of the BPO by managing scheduling, real-time monitoring, and performance analysis. This role ensures that staffing levels meet business needs while maintaining service quality and productivity. **Key Responsibilities**: - Create and maintain daily and weekly schedules for agents based on...
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Registered Rera Real Estate Sales Agent
2 weeks ago
Manama, Bahrain Foundgates Global W.L.L Full timeNew Openings - BAHRAIN OPENING #BHRES.006 Position: Registered RERA Real Estate Sales Agent (Commission Basis) Valid CPR, VISA, with Profession or Equal Profession Prefer to have their own vehicle Minimum 2 Years Local Market Experience either in Property Management or Brokerage Bahrainis under Tamkeen Program Company Description EVERYONYX is a Real...
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Call Center Agent
2 days ago
Manama, Bahrain ERA PROJECTS Full timeA leading company in Kingdom of Bahrain seeks to employ Call Center Agent **Requirements**: Minimum 1-3 years’ experience in real estate sales & leasing, property developer experience preferred. Fresher’s also welcomed Bachelor’s Degree or Diploma from a recognized University and/or similar professional qualification Knowledge and keen interest in...
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Reservations Agent
6 months ago
Manama, Bahrain Talent Pal Full timeReservations Agent Position Purpose To provide sales support and deliver prompt, effective and proper reservations service to achieve maximum room revenue to meet or exceed our set revenue targets. Duties & Key Responsibilities Being a Great Team Member - Come to work every day with a smile on your face - Be a reliable and motivated member of the...
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Reservation Agent
2 months ago
Manama, Bahrain Cluster Inter. Hotels Full timeWe are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...
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Communications Supervisor
6 months ago
Manama, Bahrain Marriott International, Inc Full time**Job Number** 24053593 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee the operation of telephone switchboard station. Run/review daily...
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Freight Agent
2 months ago
Manama, Bahrain Cargo Unlimited Full time**Acquiring Shipping Agent Rates**: - Research and negotiate competitive rates with shipping agents. - Stay informed about market trends and industry dynamics. - Providing Quotes to Customers: - Prepare accurate and timely quotes based on shipping agent rates. - Customize quotes to meet specific customer needs. **Customer Inquiry Handling**: - Provide...
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Reservations Agent
6 months ago
Manama, Bahrain Hilton Full timePosition Purpose To provide sales support and deliver prompt, effective and proper reservations service to achieve maximum room revenue to meet or exceed our set revenue targets. Duties & Key Responsibilities Being a Great Team Member - Come to work every day with a smile on your face - Be a reliable and motivated member of the Commercial & Sales team -...
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Reservation Agent
6 months ago
Manama, Bahrain Nordic Holdings Full timeOPERA SYSTEM KNOWLEDGE IMMEDIATELY JOIN 5 STAR HOTEL EXPERIENCE - Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. -...