Hotel Guest Relation Executive
1 day ago
**Main Responsibilities**:
- Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure. This should reflect in the ranking of hotel in all applicable platforms.
- Ranking of hotel in all applicable platforms should be improved from its current levels.
- Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests.
- Performs related duties and special projects assigned
**Qualifications**:
1. Diploma or Degree in Travel Industry or closely related discipline and/or equivalent combination of education and experience.
2. - **Excellent communication skills in Arabic & English (verbal and written).**
3. - Must be proficient with computers and familiar with Opera/Micros system.
**Requirements**:
**1. **Minimum 2 years Guest Relations experience preferably in a five or four-star hotel
2. Highly responsible & reliable.
3. Ability to work well under pressure in fast paced environment.
4. Ability to work cohesively with fellow colleagues as part of a team.
5. Ability to focus attention on guest needs, remaining calm and courteous at all times.
**Salary**: Up to BD300.000 per month
Ability to commute/relocate:
- Manama: Reliably commute or planning to relocate before starting work (required)
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