Customer Service

1 week ago


Manama, Bahrain PROCORP Management Full time

**Our client a cleaning service company is looking for CUSTOMER SERVICE/CALL CENTER AGENT.**

**RESPONSIBILITIES**:

- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

**REQUIREMENTS AND SKILLS**:

- Associate Degree or its equivalent.
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Proficiency with computers, especially with software, and good typing skills.
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively

**Salary**: BD300.000 - BD500.000 per month

**Experience**:

- customer service: 1 year (required)
- call center: 1 year (preferred)

**Language**:

- Fluent English & Arabic (required)


  • Customer services

    4 weeks ago


    Manama, Manama, Bahrain Clarendon Parker Bahrain Full time

    The Counter Agent is responsible for answering customer inquiries both over the phone and across the counter, ensuring that collection and deliveries of shipments are processed as per network standards and providing a competent, courteous, efficient and proactive point of contact for customers both internal and external. The agent is also responsible for...

  • Customer Service

    2 weeks ago


    Manama, Bahrain Al Rashid Dental Center Full time

    Greet clients as soon as they arrive and connect them with the appropriate party - Answer the phone in a timely manner and direct calls to the correct offices - Create and manage both digital and hardcopy filing systems for all partners - Prepare bills and take payments - Deal with complaints or problems - Answer telephone calls and take messages or forward...

  • Customer Service

    2 weeks ago


    Manama, Bahrain Solid Vision Full time

    **Customer Service Job Summary** The customer service representative will be responsible for answering calls, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk. **Customer Service...


  • Manama, Manama, Bahrain RESO Full time

    Shamil Translation is looking for a Customer Service Representative to join our team in Bahrain If you are passionate about customer service, detail-oriented, and eager to work in a dynamic environment, we'd love to hear from you-Respond to customer inquiries via phone, email, and Whats App.-Assist clients with translation and interpretation service...


  • Manama, Bahrain Tafaseel Full time

    **Job Summary**: The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships. **Key...


  • Manama, Manama, Bahrain Rotana Hotels Full time

    We are seeking a skilled and motivated Customer Service Ambassador to join our team at Rotana Hotels. This role is perfect for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer experiences.About the Role:The Customer Service Ambassador will be responsible for providing professional service to our guests,...


  • Manama, Manama, Bahrain Azadea Group Full time

    At Azadea Group, we are seeking a skilled Customer Service Host to join our team. The successful candidate will be responsible for delivering exceptional customer service and ensuring a seamless dining experience.About the RoleThis is an exciting opportunity for a motivated individual who is passionate about providing outstanding service and building strong...


  • Manama, Bahrain Almoayed Investments Full time

    A highly reputed organisation is looking for a qualified Customer Service Representative to join our team in Bahrain. - Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied. - Learn to identify customer needs or desires in order to recommend the appropriate product or service. - Learn the software...


  • Manama, Manama, Bahrain RESO Full time

    About RESORESO is a leading retailer in the global fashion and lifestyle industry, operating over 1750+ stores across four continents with a multicultural staff of 17,000. Our company has established a strong presence in several countries, including the UAE, Kuwait, Bahrain, Oman, Saudi Arabia, India, South Africa, Singapore, Indonesia, Thailand, and...


  • Manama, Manama, Bahrain Healthscope Full time

    High school diploma or equivalent; additional education or certification in customer service is a plus. Previous experience in customer service or a related field preferred, but not required.We are seeking a motivated and friendly individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play...


  • Manama, Bahrain The 1 Percent Full time

    A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Responsibilities** - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to...


  • Manama, Manama, Bahrain Healthscope Full time

    We are seeking a motivated and friendly individual to join our team as a Customer Service Representative.As the first point of contact for our customers, you will play a crucial role in providing exceptional service and resolving inquiries efficiently.Key Responsibilities:Respond promptly to customer inquiries via various communication channels in a...


  • Manama, Bahrain Ninja Gate Full time

    A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process. Duties and Responsibilities: - Manage large amounts of...


  • Manama, Bahrain SISA Full time

    **Exciting Opportunity: Become a Customer Service Evaluator/Mystery Shopper in Bahrain!** - **Open to Residents Across Bahrain_ **Are you ready to embark on a rewarding journey while shaping exceptional customer experiences???** **About Us**: Join our esteemed international market research consultancy in enhancing customer service standards across...


  • Manama, Manama, Bahrain Domo Ventures W.L.L. Full time

    About Domo Ventures W.L.L.We are a dynamic organization dedicated to delivering exceptional customer experiences through our beverage services.Job Overview:Role Purpose: As a Customer Service Ambassador, you will play a crucial role in ensuring our customers receive outstanding service, building loyalty and driving business growth.Key Performance Indicators:...


  • Manama, Manama, Bahrain Randstad (Schweiz) AG Full time

    At Randstad (Schweiz) AG, we are seeking a highly motivated Customer Service Professional to join our team.The Call Centre Support Specialist will be responsible for handling incoming and outgoing calls with a focus on delivering exceptional customer service.This role requires an individual who is self-driven, with high levels of energy and drive. The ideal...


  • Manama, Manama, Bahrain Alabbar Enterprises & ANOTHER Full time

    Customer Service Associate | Candylicious | Bahrain Full time ONSITEABOUT THE COMPANY: Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Social House, Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Caya, Two Bistro, Karak House, Parka,...


  • Manama, Manama, Bahrain RESO Full time

    Job OverviewThe Customer Service Representative at RESO plays a pivotal role in delivering exceptional customer experiences. As a key member of our team, you will be responsible for handling incoming and outgoing calls, sales, and customer service with a high level of energy and drive.Key Responsibilities• Answer all calls within 2 rings, maintaining a...


  • Manama, Manama, Bahrain Domo Ventures W.L.L. Full time

    Job DescriptionWe are seeking a highly skilled Barista to join our team at Domo Ventures W.L.L. as a Customer Service Specialist.About UsDomo Ventures W.L.L. is a dynamic company that prides itself on delivering exceptional customer experiences.ResponsibilitiesGreet and interact with customers in a friendly and professional manner, ensuring a positive...


  • Manama, Manama, Bahrain Alabbar Enterprises & ANOTHER Full time

    Job OverviewThe Customer Service Associate plays a vital role in ensuring exceptional customer experiences at Alabbar Enterprises & ANOTHER. As the first point of contact, they set the tone for our brand's image and build trust with customers.