Restaurant Manager
6 months ago
Ramada by Wyndham Manama City Centre is now seeking a Restaurant Manager to join our team in Bahrain
**Job Summary**:
The Restaurant Manager will oversee and manage the daily operations of the restaurants, ensuring compliance with health, safety, food handling, and hygiene standards. Ensures customer satisfaction with all aspects of the restaurants and dining experience. Handles customer complaints, resolving issues in a diplomatic and courteous manner.
**Education & Experience**:
- A minimum of two years in a similar role in a branded hotel.
- Previous restaurant experience required and management experience.
- Excellent organizational skills and attention to detail.
- Excellent interpersonal skills with a focus on customer service.
- Be able to work under pressure.
- Good communication skills.
- Ability to supervise team.
**Fundamental Requirements**:
- Supervising all the operations in the department.
- Being part in the recruitment process for new team members.
- Making sure (new) team members receive the training they need.
- Responsible for conducting performance reviews according to Wyndham standards.
- Responsible for delegating tasks and giving instructions to the team.
- Supervise the progress and quality of the tasks.
- Taking care of the guest's complaints/questions in a timely manner.
- Doing administrational tasks like making the rosters for team members and keeping track of annual leave.
- Working closely with other departments to make sure all work and tasks are being done efficiently and in a timely manner.
- Being able to make reports and up to Wyndham standards.
- Help with the menu engineering.
- Check regularly that team members have everything they need to perform their tasks.
**General Requirements**:
- Working along in the department, especially during peak times.
- Ensuring all safety and hygiene regulations are followed and notifying the right person when breaches occur.
- Suggesting new ideas, changes and improvements to management.
- Ensure all operating equipment is functioning properly and they are safe of any hazardous chemicals.
- Attend team/department meetings.
- Is interested in others and knows how to motivate associates as well as helping them feel confident and giving constructive feedback.
- Is always looking at the processes in F&B and finding ways to improve.
- Being responsive to challenges in timing, planning, people etc.
- Asking guests and associates for feedback and things to improve.
**COMPANY OVERVIEW**:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
**Job Location**: Ramada Manama City Center, Building 3236, Road 4654, Block 346, Al Seef District, Manama, N/A N/A
Employment Status: Full-time
**Employment Disclaimer
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