Trade Finance Officer

3 weeks ago


Manama, Bahrain Al Shoala Recruitment Full time

**Responsibilities**:
**Client Service**
- Logging team requests in HOBART tracking tool.
- Monitoring and resolving client trade requests.
- Escalating requests to required departments.
- Maintaining excellent client relationships.
- Collaborating on beneficial operational solutions.
- Manage client communication and knowledge banking matters.
- Participate in promotional activities of banking products.
- Adhere to department procedures and SOP’s.
- Log incidents and customer complaints.

**Key Responsibilities**:

- Coordinate with Middle office operations team.
- Deliver high-quality, efficient production.
- Manage timelines and deadlines.
- Collaborate with Back-Office/Business/Branch Ops/ for quick resolution.

Support ad hoc requests and projects.

**Education**:

- Mandatory education: Graduation/Master in Banking/Finance.

**Experiences and Skills**:

- 1-2 years of relevant experience.
- General knowledge of banking activities.
- Knowledge of MS Office.
- Strong communication skills in English.
- Independence ability.


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