
Assistant Shop Manager
5 days ago
**KEY RESPONSIBILITIES**
1. Team Management & People Development
- Under the supervision of the Boutique Manager, designs the optimum organization, recruits the right profiles and ensures proactively talent pipeline in his/her boutique. Drives performance and compensation management, ensures people development (career committees, mid-year discussions, training & development plans), motivates and reinforces engagement
- Is responsible for of the integration and training of new comers
- Ensures the day-to-day management, training, coaching and motivation of the boutique team
- Ensures the day-to-day management of the Sales team
2. Boutique Performance Management
- Assists the Boutique Manager to make a diagnosis based on a solid performance analysis, review of competencies and environment to define action plans to achieve Company and boutique targets
- Leads the implementation and monitoring of the action plans
- Assists the Boutique Manager to optimize boutique performance and profitability, notably through the breakdown of all boutique targets into monthly, daily and individual targets
- Assists the Boutique Manager to monitor the boutique KPIs
3. Boutique Operations & Administration
- Is responsible for the back office and administration of the boutique
- Ensures the execution and delivery in time of all boutique reports
- Oversees the boutique expenses
- Implements group, Company and boutique policies, procedures and guidelines
4. Client Relationship & Portfolio Development
- Assists the Boutique Manager to ensure a unique and highly professional client service within the boutique
- Assists the Boutique Manager to implement and monitor the ROI on CRM programs and actions
- Acts as an Ambassador of the Company and supports the Boutique Manager to build direct contact with VIPs
**KEY QUALIFICATIONS**
- Possession of a Diploma/Degree.
- A minimum of 3+ years’ managerial experience in retail sales (Watches & Jewelry).
- Possess excellent communication skills in both Arabic & English.
- Possess great interpersonal skills with the ability to work under intense pressure to achieve set goals.
نوع الوظيفة: دوام كامل
التعليم:
- دبلوم (مطلوب)
الخبرة:
- in the same position: سنتان (مطلوب)
اللغة:
- Arabic (مطلوب)
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