Assistant Manager

2 weeks ago


Manama, Bahrain Sofitel Bahrain Zallaq Thalassa Sea & Spa Full time

**Assistant Manager - Housekeeping**
We are looking for strong, dynamic and guest centric individual passionate in Housekeeping department. You will be responsible in creating and providng memorable guest experiences by offering clean and comfortable space.

**What is in it for you**:

- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Free accommodation, transporation, 30 days Annual Leave, Visa & Medical Health insurance.
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

**What you will be doing**:

- To supervise the Housekeeping operations ensuring that the hotel standards and procedures are fully known and followed.
- To supervise that all designated rooms are prepared as per standards and according to guest requests and needs.
- To develop staff motivation and performance through daily trainings and regular “refresher” courses.
- To ensure a close co-ordination with the Front Office, Engineering, Food and Beverage as well as the Guest Relation regarding regular and especially irregular guest requests.
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Keep our guests at the forefront of your mind, tailoring our housekeeping offering to meet their unique needs
- Ensure employees are informed daily about priorities to personalize service
- Other duties as assisgned.

**Your experience and skills include**:

- Service focused personality is essential
- Minimum 2 years in similar capacity from Luxury background.
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities and the ability to lead by example

**Your team and working environment**:

- Sofitel Bahrain Zallaq Thalassa Sea & Spa is 5 star Luxury Hotel with 262 Luxury Rooms & Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant & 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC)
- **Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

**Experience**:

- 5 star: 2 years (required)


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