Restaurant General Manager

4 weeks ago


Manama, Bahrain Hilton Full time

A Restaurant General Manager has the overall responsibility of for directing the daily operations of the venue which includes overseeing the 185-cover restaurant, sushi bar, and pool deck. Ensuring compliance with company standards in all areas, including customer relations, team management, recruiting and retaining team members, financial accountability and ensuring the highest quality services are delivered to each guest.

**What will I be doing?**

As a Restaurant General Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant General Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Oversee, operate and manage all areas of the restaurant which includes a sushi bar, live cooking station and pool deck.
- Maintain an accurate and up-to-date plan of venue staffing needs. Prepare schedules and ensure that the venue is adequately staffed for all shifts.
- Adhere to company standards and service levels to increase sales and minimize costs.
- Oversee daily operations and ensures compliance with all venue policies, standards and procedures.
- Meets and greets gusts and sets an exemplary example of guest service.
- Assist with the handling and service of all booking of venue events.
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines in relation to Food and Payroll
- Drive sales to maximize budgeted revenue
- Develop menus with other members of Food and Beverage team
- Accountable for monthly stock takes
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and post-meeting minutes generated
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations and all health and safety legislation

**What are we looking for?**

A Restaurant General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Management and/or supervisory Food and Beverage experience
- Able to meet financial targets
- Ability to comply with all Food and Beverage brand standards
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Degree in relevant area
- Passion for delivering exceptional levels of guest service

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all



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