Driver - Wyndham Garden Manama

3 months ago

Manama, Bahrain Wyndham Hotels & Resorts Full time

Wyndham Hotels & Resorts is now seeking Driver (heavy & light licence) to join our team at Wyndham Garden in Manama,Bahrain.

**Job Summary**:
The Driver is responsible for driving the van to and from the airport according to scheduled van runs and/or as needed for guests and accommodating guests during their stay in an attentive, courteous and efficient manner. He/she is also responsible for assisting with luggage.

**Education & Experience**:

- High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
- Must have a valid driver's license for the applicable state.
- Must have a Commercial Driver's License if driving vehicles larger than 15 passengers.
- Must not have any moving violations on driving record.

**Physical Requirements**:

- Flexible and long hours sometimes required.
- Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

**General Requirements**:

- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.

**Fundamental Requirements**:

- Load and unload carts and vehicles and assist guests with tagging, storing and retrieving of luggage.
- Drive guests to and from airport and other assigned trips, while ensuring the safety of all passengers.
- Escort guests to rooms upon request.
- Open vehicle and hotel doors and greet arriving and departing guests.
- Deliver messages to meeting rooms.
- Maintain list of local transportation guides, churches, sport arenas, etc.
- Provide information, maps, and directions as necessary.
- Deliver flowers, packages and messages to guestrooms.
- Assist with room changes.
- Maintain hotel van: gas, oil, cleanliness - interior and exterior; fill out daily van reports and report any malfunctions to management.
- Operate radios efficiently and professionally in communicating with hotel staff.
- Notify security of accidents and complete appropriate documentation.
- Answer console to assist Guest Services Agents.
- Show guestrooms and suites as needed and emphasize the hotel’s amenities.
- Assist Bell Staff as needed.

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