
Front Office Supervisor
2 weeks ago
**Job Number** 22186611
**Job Category** Rooms & Guest Services Operations
**Location** Marriott Executive Apartments Manama Bahrain, Building 864 Road 2414 Block 324, Manama, Bahrain, Bahrain VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- The world is a big place and Marriott Executive Apartments offers corporate apartments in the biggest and best cities for business travel across Europe, Asia, Latin America and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home.
-
Front Office Supervisor
2 weeks ago
Manama, Bahrain Hilton Full timeFront Office Supervisor A Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the...
-
Front Office Supervisor
2 weeks ago
Manama, Bahrain Cluster Inter. Hotels Full timeTo overview and ensure the smooth operation of all the activities of the front office To monitor and review the checklist of all the arrival and departures To give a warm welcome to all the guests especially the VIP's and to provide them with the best possible services To handle the booking and reservation duties and to resolve issues if there are any...
-
Front Office Supervisor
2 weeks ago
Manama, Bahrain the Grove Hotel and Conference Center Full timeFront office supervisors can play an important role in creating a positive customer experience by ensuring that the front desk is well-staffed and equipped to handle customer requests. They can also be responsible for training other employees on how to provide excellent customer service. - Ensuring that company policies and procedures are followed by all...
-
Front Office Supervisor
3 weeks ago
Manama, Bahrain Hilton Full timeFront Office Supervisor Position Purpose To be a passionate host and highly collaborative member of the Guest Operations team, assisting the Front Office Team Leader and Guest Operations Manager in leading the department, developing a high performing guest operations team, and delivering brand-specific customer experiences (mainly in FO but also across...
-
Front Office Supervisor
3 weeks ago
Manama, Bahrain Hilton Full timePosition Purpose To be a passionate host and highly collaborative member of the Guest Operations team, assisting the Front Office Team Leader and Guest Operations Manager in leading the department, developing a high performing guest operations team, and delivering brand-specific customer experiences (mainly in FO but also across Guest Operations). Duties &...
-
Front Desk Supervisor
3 weeks ago
Manama, Bahrain Hilton Full timeFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various...
-
Front Office Agent
4 weeks ago
Manama, Bahrain Al Manzil Hotel Full timeThe Front Office Receptionist reports directly to the Front Office Supervisor. The Front Office Receptionist is dynamic and efficient and serves all guests with a professional, warm and positive attitude. She/he will welcome guests as they arrive at the hotel and ensure to provide assistance at all times. The Front Office Receptionist shifts rotate 24...
-
Front Office Supervisor
2 weeks ago
Manama, Bahrain Gulf Court Hotel Full time**Main responsibilities**: - Ensures that all Front Office Standards of Service & Operational Procedures are adhered. - Assigning the shift duties among colleagues then following up on the correct and complete execution of those tasks. - Ensure accurate registration for all guests checking in and revise all registration cards. - Revise all cashiers’ paper...
-
Front Office Receptionist
4 weeks ago
Manama, Bahrain Al Manzil Hotel Full timeThe Front Office Receptionist reports directly to the Front Office Supervisor. The Front Office Receptionist is dynamic and efficient and serves all guests with a professional, warm and positive attitude. You will welcome guests as they arrive at the hotel and ensure to provide assistance at all times. The Front Office Receptionist shifts rotate 24 hours a...
-
Front Office Supervisor
4 weeks ago
Manama, Bahrain Ramee Group of Hotels Full timeFree food, room, local trasport and work visa from company side. **Job Types**: Full-time, Permanent **Salary**: BD180.000 - BD200.000 per month Ability to commute/relocate: - Manama: Reliably commute or planning to relocate before starting work (required) **Experience**: - front office: 2 years (required)
-
Front Office Intern
4 weeks ago
Manama, Bahrain Hilton Full timeA Front Office Intern assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. **What will I be doing?** As Front Office Intern, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to...
-
Front Office Leadership Position
15 hours ago
Manama, Manama, Bahrain RESO Full timeRole OverviewThis Front Office Supervisor position requires an individual who can oversee the daily activities of the Reception team, ensure seamless Guest experiences, and foster a culture of excellence within the Front Office.Key ResponsibilitiesOversee Reception operations, guaranteeing efficiency and accuracy in all Guest interactions.Supervise and...
-
Front Office Manager
2 weeks ago
Manama, Bahrain Hilton Full timeFront Office Manager A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest,...
-
Front office assistant
4 hours ago
Manama, Manama, Bahrain Speed Of Light Full timeJob Title: Front Office Assistant Job Location: Bahrain Experience: 1 to 2 years in the Hotel Industry Job Type: Full time Nationality: Any Nationality Vacancy: 1 Vacancy Job Function: Secretary / Front Office Skillset: Front office, customer service, Communication Skills Responsibilities: Greet and welcome guests in a professional manner. Check-in and...
-
Front Office
3 weeks ago
Manama, Bahrain EP Full timeJob Overview: The Front Office Executive is responsible for managing the front desk operations and ensuring a professional and welcoming environment for clients, visitors, and employees. This role serves as the first point of contact for inquiries and oversees administrative tasks, communication, and customer service. Key Responsibilities: **1. Reception...
-
Front Office Receptionist
3 weeks ago
Manama, Bahrain Ibis Seef Manama Full timeTo ensure that all guests who stay at the hotel are completely satisfied and all interactions with them is handled in a very professional manner right up to the payment of the bill. To carry out all the day-to-day Front Office operations associated with the guests. To manage the hotel petty cash and the sale of rooms in he hotel. To assist the Guest...
-
Front Office Agent
3 weeks ago
Manama, Bahrain Onyx By Rotana Full timeWe are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward. As a Front Office Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such...
-
Front Desk Supervisor
3 weeks ago
Manama, Bahrain DTH Full timeCustomer Service Supervisor Wanted (Female) Register in MOL. A private hospital is seeking a skilled and experienced Customer Service Supervisor (Female) to lead our customer service team and ensure exceptional patient care. **Requirements**: - Minimum 2 years of experience in a supervisory or leadership role in customer service. - Strong leadership and...
-
Front Office Associate-ramada By Wyndham Manama
3 weeks ago
Manama, Bahrain Wyndham Hotels & Resorts Full timeRamada by Wyndham Manama City Centre is now seeking a Front Office Associate to join our team in Bahrain. **Job Summary**: **Education & Experience**: - A minimum of two years in a similar role in a branded hotel - Diploma in hospitality management - Computer literacy **General Requirements**: - Reviews Front Office logs, Trace File and Credit Limit...
-
Front Office Manager
4 weeks ago
Manama, Bahrain Naturecene Full timeThe Front Office Manager plays a pivotal role in launching our eco-luxury resort, overseeing every guest detail from reservations to check-out. Responsibilities include creating top-notch policies, training staff for exceptional service, and handling guest needs. Beyond the front desk, the role will manage marine operations with a focus on sustainability....