Front Office Supervisor
7 hours ago
Front office supervisors can play an important role in creating a positive customer experience by ensuring that the front desk is well-staffed and equipped to handle customer requests. They can also be responsible for training other employees on how to provide excellent customer service.
- Ensuring that company policies and procedures are followed by all staff members
- Greet and welcome guests upon arrival, provide prompt and professional service in line with company standards
- Handle all guest check-ins/check-outs, room reservations, changes, and cancellations
- Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions
- Effectively handle guest complaints and refer to the appropriate manager as needed
- Maintain up-to-date knowledge of hotel products, services, policies, and procedures
- Balance and reconcile cash drawer on a daily basis, prepare deposits, and maintain accurate records
- Monitor and order office supplies as needed
- Train new front office staff members on company policies and procedures
- Assist other departments as needed, including but not limited to housekeeping, engineering, and food and beverage
- Adhere to all safety and security policies and procedures
- Perform other duties as assigned by management
- Ensure that the front office area is clean, organized, and stocked at all times
**Job Type**: Contract
Contract length: 12 months
Ability to commute/relocate:
- Manama: Reliably commute or planning to relocate before starting work (required)
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Front Office Supervisor
8 months ago
Manama, Bahrain Hilton Full timeFront Office Supervisor A Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the...
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Front Office Supervisor
8 months ago
Manama, Bahrain Hilton Full timeA Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A...
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Front Office Supervisor
7 months ago
Manama, Bahrain Ramada by Wyndham Bahrain Full timeThe front office supervisor is responsible for overseeing the work of front desk staff, ensuring that they provide exceptional customer service to guests. - They are responsible for managing reservations, checking guests in and out of the hotel, and handling any issues or complaints that arise. - responsible for managing room inventory and coordinating with...
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Front Office Supervisor
7 months ago
Manama, Bahrain Hilton Full timeFront Office Supervisor Position Purpose To be a passionate host and highly collaborative member of the Guest Operations team, assisting the Front Office Team Leader and Guest Operations Manager in leading the department, developing a high performing guest operations team, and delivering brand-specific customer experiences (mainly in FO but also across...
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Front Office Supervisor
7 months ago
Manama, Bahrain Hilton Full timePosition Purpose To be a passionate host and highly collaborative member of the Guest Operations team, assisting the Front Office Team Leader and Guest Operations Manager in leading the department, developing a high performing guest operations team, and delivering brand-specific customer experiences (mainly in FO but also across Guest Operations). Duties &...
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Front Desk Supervisor
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Manama, Bahrain Hilton Full timeFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various...
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Front Office Agent
2 weeks ago
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Front Office Supervisor
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Front Office Receptionist
2 weeks ago
Manama, Bahrain Al Manzil Hotel Full timeThe Front Office Receptionist reports directly to the Front Office Supervisor. The Front Office Receptionist is dynamic and efficient and serves all guests with a professional, warm and positive attitude. You will welcome guests as they arrive at the hotel and ensure to provide assistance at all times. The Front Office Receptionist shifts rotate 24 hours a...
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Front Office Supervisor
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Manama, Bahrain AccorHotel Full time**Company Description** Novotel Bahrain Al Dana Resort is an international class Resort that combines traditionally-elegant Arabic architecture with a modern touch. This deluxe resort is located in the heart of the Kingdom's diplomatic and business area. **Responsibilities**: Dealing with all guest enquiries and needs; the accurate billing of guest...
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Front Office Supervisor
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Front Office Intern
2 weeks ago
Manama, Bahrain Hilton Full timeA Front Office Intern assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. **What will I be doing?** As Front Office Intern, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to...
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Front Office Manager
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Front Office
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Front Office Manager
2 months ago
Manama, Bahrain Onyx By Rotana Full timeJob Summary: The Front Office Manager is responsible for overseeing all aspects of the front office operation, including guest services, reservations, and housekeeping. They are also in charge of managing the rooms division team to ensure smooth operations and exceptional guest experiences. Job Responsibility: 1. Develop and implement front office policies...
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Front Desk Supervisor
1 month ago
Manama, Bahrain DTH Full timeCustomer Service Supervisor Wanted (Female) Register in MOL. A private hospital is seeking a skilled and experienced Customer Service Supervisor (Female) to lead our customer service team and ensure exceptional patient care. **Requirements**: - Minimum 2 years of experience in a supervisory or leadership role in customer service. - Strong leadership and...
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Front Office Agent
6 days ago
Manama, Bahrain Onyx By Rotana Full timeWe are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward. As a Front Office Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such...
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Manama, Bahrain Wyndham Hotels & Resorts Full timeRamada by Wyndham Manama City Centre is now seeking a Front Office Associate to join our team in Bahrain. **Job Summary**: **Education & Experience**: - A minimum of two years in a similar role in a branded hotel - Diploma in hospitality management - Computer literacy **General Requirements**: - Reviews Front Office logs, Trace File and Credit Limit...
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Assistant Front Office Manager
3 months ago
Manama, Bahrain Hilton Full timeAssistant Front Office Manager An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Front Office Manager, you will assist in supervising the Front Office...
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Front Office Receptionist
7 days ago
Manama, Bahrain Ibis Seef Manama Full timeTo ensure that all guests who stay at the hotel are completely satisfied and all interactions with them is handled in a very professional manner right up to the payment of the bill. To carry out all the day-to-day Front Office operations associated with the guests. To manage the hotel petty cash and the sale of rooms in he hotel. To assist the Guest...