Reservation Sales Agent

2 days ago


Manama, Bahrain Gulf Hotel Bahrain Convention and Spa Full time

Arabic Speaker
- Sells, receives, processes reservation forms and arrival slip; confirms room reservations made by clients over the telephone, through letters/telex and/or over the desks.
- Ensures the highest possible occupancy without overbooking according to set Procedures regarding:
v Early departures

v Extension of stay (to update the reservation chart)

v Record of cancellation and no-shows

v Confirmation
- Prepares and files reservation slips according to established procedures, ensuring that all pertinent information have been recorded, periodically inspects slips to ensure that additional details and changes for guests have been noted.
- Achieve performance targets (sales, call-handling and quality) as set out by the Market Manager and Team Leaders
- Track all reservations on-request and provide the customer with a timely and efficient response. Making reservations on the phone: making our client profitable by achieving sales/ call targets working as part of a team, to ensure that all customers receive a high quality service.
- Updates correspondence on reservation revisions, cancellations, follow up letters and deposits; updates the reservation chart.
- Maintains reservations rack as a cross-check to reservations correspondence file
- Attends to inquiries, complains and requests regarding reservations and refers problems to Front Office Manager/Reception Supervisor
- Coordinates with Guest Relation Officer/Reception Supervisor on prior blocking on suites reservations and registration of returning guest and/or VIP’s
- Keeps record of all letters/telexes/LPO’s on the register and pass it to the Front Office Cashier Supervisor
- Contacts corporate companies to obtain approval for company-charged accounts before the sponsored guest checks out
- Handles such details as preparing meal coupons for those reservations with meal requirements
- Ensures the maintenance and completeness of records regarding reservations
- Follows up status of group reservations through the telephone or letters specifying requests for deposits and/or cancellations of reservations during tight periods.
- Maintain files of travel agencies containing all booking orders and various Correspondence pertinent to reservations made
- Performs any other duties as may be assigned by the Front Office Manager/Reception Supervisor


  • Reservations Agent

    3 days ago


    Manama, Bahrain Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    2 days ago


    Manama, Bahrain Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Reservation Agent

    3 days ago


    Manama, Bahrain Cluster Inter. Hotels Full time

    We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...

  • Reservations Agent

    1 week ago


    Manama, Bahrain Accor HQ Full time

    **Reservations Agent** You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! **What is in it for you**: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies -...

  • Reservations Agent

    3 days ago


    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 24141426 **Job Category** Reservations **Location** Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...


  • Manama, Bahrain Gulf Hotel Bahrain Convention and Spa Full time

    Arabic Speaker - Sells, receives, processes reservation forms and arrival slip; confirms room reservations made by clients over the telephone, through letters/telex and/or over the desks. - Ensures the highest possible occupancy without overbooking according to set Procedures regarding: v Early departures v Extension of stay (to update the reservation...


  • Manama, Bahrain Marriott International, Inc Full time

    **Additional Information** **Job Number**24204492 **Job Category**Reservations **Location**The Westin City Centre Bahrain, Sheikh Khalifa Bin Salman Highway, Manama, Bahrain, Bahrain **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....


  • Manama, Bahrain SOFITEL Full time

    **Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

  • Reservation Agent

    18 hours ago


    Manama, Bahrain Wyndham Hotels Full time

    Wyndham Garden is now seeking a Reservation Agent - Wyndham Garden Manama - Bahrain to join our team at Wyndham Garden Manama in Manama, Manama. Job Summary The Group Reservations Sales Agent is responsible for handling group reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize...

  • Reservations Agent

    6 days ago


    Manama, Bahrain Emprego BH Full time

    **About Us** As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...


  • Manama, Bahrain IBIS Full time

    **Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

  • Reservations Agent

    18 hours ago


    Manama, Bahrain Emprego BH Full time

    **About Us** As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...


  • Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 24100873 **Job Category** Reservations **Location** Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related opportunities. Manages and...


  • Manama, Bahrain Career Maker Full time

    **JOB LOCATION : BAHRAIN** **Responsibilities**: - Liaising with central reservations to communicate new rate plans and promotions - Liaising with travel agents, the revenue manager and the rooms division manager - Assisting the sales team in setting their rates - Maintaining the in-house reservations systems - Forecasting revenue streams - In smaller...


  • Manama, Bahrain Hilton Full time

    Reservations Manager A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The...


  • Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 22134691 **Job Category** Reservations **Location** Marriott Executive Apartments Manama Bahrain, Building 864 Road 2414 Block 324, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations...

  • Reservations Agent

    3 days ago


    Manama, Bahrain Rise Hospitality Management Full time

    Accurately record and manage reservations using the restaurant’s reservation system. - Confirm reservations and send reminders to guests. - Monitor and manage reservation flow to optimize table turnover and maximize restaurant occupancy.

  • Reservations Agent

    3 days ago


    Manama, Bahrain Wyndham Hotels & Resorts Full time

    Wyndham Garden is now seeking a Reservations Agent to join our team at Wyndham Garden Manama in Bahrain. **Job Summary**: This position is responsible for responding to guest calls and enquiries about room reservations, to provide information and reserve rooms for guests. He will be well versed in promotion, events and pricing to meet guests...


  • Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 24012704 **Job Category** Reservations **Location** Marriott Executive Apartments Manama Bahrain, Building 864 Road 2414 Block 324, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations...


  • Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 24066006 **Job Category** Reservations **Location** Marriott Executive Apartments Manama Bahrain, Building 864 Road 2414 Block 324, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations...