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CRM Specialist
1 week ago
**A Group of Leading Company **is looking for a **CRM Specialist**
In this role, you will coordinate with our Admins, Marketing, and Sales Team directors to boost our company’s customer care and account management.
Main Responsibilities
- Review and evaluate the CRM software that meets our company’s needs
- Ensure the CRM system provides an effective sales funnel
- Suggest new methods to address customers’ needs
- Make sure the customer database is correctly segmented in order to target marketing activities appropriately
- Develop and implement marketing techniques that will drive new customers
- Track marketing metrics and trends, like conversion rates and web analytics
**Requirements**:
- Zoho CRM Knowledge and experience
- Proven work experience as a CRM Director/ Consultant
- Technical expertise with CRM and analytical systems
- Knowledge of online marketing methods and best practices
- Strong communication skills along with a customer-oriented attitude
**Experience**:
- Zoho CRM: 2 years (required)
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