Field Service Representative

3 weeks ago

Manama, Bahrain Cambridge International Systems Inc Full time

When you join the Cambridge team, you are part of a skilled and talented global community that is united by a set of core values: commitment, integrity, and perseverance. Join our team and help us confront today’s most threatening and complex obstacles

Employees may be eligible for: relocation reimbursement, housing allowance, COLA.

**ROLE RESPONSIBILTIES**

The Network/Systems Administrator will provide a wide range of technical sustainment support to the CENTCOM Partner Network (CPN) and Shared Early Warning System (SEWS) including system administration, network administration, and IT services for CPN and SEWS that will assist in managing emerging requirements and enhance and develop coalition capabilities.
- Provide technical guidance, operations and maintenance support, installation of CPN/SEWS related ancillary equipment, familiarization training, and on-the-job training.
- Provide system administration, network administration, and IT services for CPN and SEWS.
- Provide technical and sustainment efforts across the current CPN sites and any additional expansion sites in Bahrain during the execution of this TO.
- Provide detailed descriptions of technical issues and risk related to CPN/SEWS systems, architecture, or network that arise in the performance their duties or are reported by customers.
- Implement technical solutions for complex systems, integration of various IT systems, reviewing technical documents, and responding to action items.
- Install, troubleshoot, maintain and coordinates the use and proper operation of network environments.
- Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.
- Travel to Bahrain Defense Force (BDF) Military installations providing end user support and technical and sustainment efforts across the BDF CPN sites.
- Attend meetings to brief BDF field grade officers and engineers.
- Input and monitor current status of all service ticket requests.
- Troubleshoot and resolve software, operating system, and network problems.
- Coordinate with COMSEC personnel for encryption device key related issues and when necessary, configure secure network routes.
- Install, configure, test, and maintain network hardware and software.
- Schedule, perform, and monitor system backups and, when necessary, perform data recoveries.
- Provide and/or review technical documents, respond to action items, analyze and recommend technical solutions for complex systems, and the integration of various IT systems.
- Perform other duties as necessary to include project tracking and testing and acceptance of deliverables.

**REQUIRED QUALIFICATIONS**
- Must possess an active DoD Secret security clearance.
- DoD 8570 IAT level II certification (CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP)
- CompTIA Network+ Certification or equivalent (CCNA, CCNP, JNCIA-Junos).
- Ability to live and work in the Kingdom of Bahrain.
- Exceptional oral and written communication skills.
- Excellent comprehension and technical writing skills.
- HS Diploma/GED; BS/BA desired.
- Minimum of three (3) years of experience as a system manager/integrator in integration and implementation of IEEE 802.3 Local Area Network (LAN), IEEE 1703-2012 Wide Area Network (WAN) and converged IP-services that leverage Commercial off-the-shelf (COTS) information technologies to deliver enhanced mission capabilities.
- Minimum of three (3) years of specialized experience in enterprise and campus-wide WAN/LAN infrastructures in allied military shore facilities worldwide, including Command & Control Centers, Operations Centers and Logistics Support Centers.
- Experience with creating network architecture for pre and post planning of integration of Command and Control (C2) systems.
- Experience with the configuration of Layer 3 switches.
- Experience with configuring firewall ports and protocols.
- Experience with router configuration for local and back-haul network traffic.

**DESIRED QUALIFICATIONS**
- Previous experience working OCONUS in support of Government operations.
- Foreign Military Sales (FMS) environment experience with the requisite technologies listed above.
- Host nation military personnel or middle eastern business practices a plus.
- Prior experience with Combined Enterprise Regional Information Exchange System (CENTRIXS) or the Coalition Partner Network (CPN).
- Prior experience with the Shared Early Warning System (SEWS).
- Prior military experience preferred.
- Prior experience with an array of Cisco products to include routers, layer 3 switches, VoIP Phones, Call Managers, TACACS servers, and VTCs.
- Prior experience with Windows Active Directory (AD) Services.
- Prior experience configuring network routes for encryption devices from various manufacturers to include General Dynamics and Viasat.

**TRAVEL REQUIREMENTS**
- Active Passport.
- Ability to travel up to 30%
- In some occasions, overnight travel may be required.

**PH

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