Lead - Marketing & Digital Services

1 month ago


Manama, Bahrain A J A DIGITAL ADVERTISING AND CONSULTANCY W.L.L Full time

We are looking for a dynamic **Lead, Marketing & Digital Services** to drive key initiatives across our business operations, focusing on digital transformation, customer experience, and strategic communications. In this role, you will:
**Marketing**
- Develop an overall communication strategy and roadmap, with a focus on digital media, to contribute to the success of Business Operations.
- Create innovative digital concepts to promote products and services through digital channels and social media, working closely with media agencies.
- Propose and manage the Business communication budget, ensuring alignment with the financial plan and objectives.
- Oversee exhibitions and events for Business customers, ensuring the company’s presence is strong at major exhibitions and events.
- Design content, messaging, and channel strategies focused on digital channels to support marketing initiatives.
- Drive social media engagement by implementing communication campaigns and media plans that align with a purposeful marketing strategy.
- Develop an events roadmap, partnering with external parties to achieve marketing goals for Business Operations.

**Digital Services, CEX, and Online Sales**
- Lead the digitization of operations, optimizing customer journeys across conventional and digital touchpoints to meet customer needs.
- Ensure consistency across all customer touchpoints, suggesting process improvements to enhance the Business customer experience.
- Define and monitor customer experience KPIs to ensure superior service.
- Oversee the design of surveys and other methods for gathering unbiased customer experience data, including ongoing market research (e.g., questionnaires, focus groups).
- Continuously review customer experience and satisfaction data, proposing improvements to ensure best practices are followed.
- Govern all digital channels, including user experience, user interface, functionality, and service portfolio, to ensure the best customer experience.
- Analyze customer complaints and pain points, developing proactive solutions to improve customer service in collaboration with key stakeholders.
- Define digital sales plans and set targets in coordination with Planning and Performance to align with the Marketing & Digital Services strategy.

**People Management**
- Provide effective leadership for the Marketing & Digital Services team by setting individual objectives, reviewing performance, and fostering a culture of development in line with the company’s policies and values.
- Coordinate department activities and manage team scheduling to ensure efficient operations aligned with the annual business plan.
- Develop the workforce plan, overseeing hiring, performance management, and training initiatives to attract and retain top talent within the Marketing & Digital Services section.

This role is ideal for a forward-thinking leader with a strong background in marketing and digital services, ready to take the next step in their career by leading cross-functional teams to success. If you’re passionate about digital innovation and customer experience, we encourage you to apply

Pay: From BD1,000.000 per month

Application Question(s):

- What is your current notice period in days, if any?
- Please provide your contact number.
- Are you currently residing in Bahrain?

**Experience**:

- Agile Project Management: 5 years (required)
- Development & implementation of marketing plans: 5 years (required)
- Project Management: 5 years (required)
- Customer Experience Management: 5 years (required)

**Language**:

- Arabic? (required)
- English (required)

Application Deadline: 19/11/2024



  • Manama, Bahrain MSI Digital Full time

    Digital Marketing Specialist - Social Media Ads **About Us**: MSI Digital is a leading digital marketing agency based in Bahrain, serving a diverse range of clients across various industries. We specialize in creating impactful digital strategies that drive business growth. With a growing portfolio, we are looking to expand our team with a talented Digital...

  • Construction Manager

    6 months ago


    Manama, Bahrain Talent Pal Full time

    Requirements JOB AVAILABLE IN CANADA FOR ALL NATIONALITY WITH FREE VISA AND FLIGHT TICKET KINDLY CHART THE OFFICIAL HIRING MANAGER FOR MORE INFORMATION ON WHATSAPP +2349091360173 Supervisor Electrician Driver Capenter Foreman Safety officer Crane Operator Forklifter Fabricator Pipe Fitter Welder Plumber Time Kepper Store Keeper Mason JCB Operator AUTO CAD...

  • Digital Analyst

    8 months ago


    Manama, Bahrain Anumita Digital Services WLL Full time

    Social Media Analyst - previous work experience as a Social Media Analyst, Social Media Coordinator or similar role Hands-on experience with social media platforms and digital marketing campaigns In-depth understanding of SEO, keyword research and Google Analytics Experience with social media management tools, like Hootsuite Familiarity with online content...


  • Manama, Bahrain Career Maker Full time

    A Digital Marketing Executive is responsible for developing, implementing, and managing marketing campaigns that promote a company's brand, products, or services. This role requires a blend of creativity and analytical skills to drive online traffic, generate leads, and increase sales through various digital marketing channels. Key Responsibilities: -...


  • Manama, Bahrain Informa Markets Full time

    **Company Description** Company Description** Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do...


  • Manama, Bahrain ICERT Full time

    We are a consultancy company based in Dubai. We are looking to have a full or part-time digital marketing specialist join our team. You will work from home/ remote. Minimum 20 hours per week with daily reporting on tasks done. You need good internet connect and your own computer. As a Digital Marketing Specialist, you will be responsible for all digital...


  • Manama, Bahrain TARTEEB Events & MArketing Full time

    Job Summary: The MARCOM Manager is responsible for developing and implementing strategic marketing and communication initiatives to promote a company's products, services, and brand. They oversee the planning, execution, and evaluation of marketing campaigns across various channels to reach target audiences and achieve business objectives. The MARCOM Manager...


  • Manama, Bahrain Propel Consult Full time

    **Company** One of the leading companies in the technology sector in GCC. Headquartered in Bahrain, the company offices expand to the Middle East and Europe. They are currently looking for a **Digital Marketing Manager **to be based in Bahrain. **Duties & Responsibilities**: **Brand & Strategic**: - Be responsible for planning, developing, implementing,...


  • Manama, Bahrain Talent Pal Full time

    We are a consultancy company based in Dubai. We are looking to have a full or part-time digital marketing specialist join our team. You will work from home/ remote. Minimum 20 hours per week with daily reporting on tasks done. You need good internet connect and your own computer. As a Digital Marketing Specialist, you will be responsible for all digital...


  • Manama, Bahrain Talent Pal Full time

    We are a consultancy company based in Dubai. We are looking to have a full or part-time digital marketing specialist join our team. You will work from home/ remote. Minimum 20 hours per week with daily reporting on tasks done. You need good internet connect and your own computer. As a Digital Marketing Specialist, you will be responsible for all digital...

  • Digital Marketing

    7 months ago


    Manama, Bahrain Domo Ventures W.L.L. Full time

    **Responsibilities**: - Design, build and maintain social media presence. - Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) - Identify trends and insights, and optimize spend and performance based on the insights. - Brainstorm new and creative growth strategies. - Plan, execute, and measure...


  • Manama, Bahrain Lola Inc. Full time

    Lola, make your dreams come true ✨ Sprinkle your occasions with joy by combining the beauty of creative decorations with personalized touches in your dream cake, from the size, flavor, colors, and cake decorations, including Photo-Cake... ensure that your unique celebration becomes an extraordinary memory. **Job overview**: We are seeking a highly...


  • Manama, Bahrain Talent Pal Full time

    A Digital Marketing Executive is responsible for developing, implementing, and managing marketing campaigns that promote a company's brand, products, or services. This role requires a blend of creativity and analytical skills to drive online traffic, generate leads, and increase sales through various digital marketing channels. Key Responsibilities: -...


  • Manama, Bahrain Era Projects Full time

    A leading Real Estate developer in the Kingdom Of Bahrain seeks to employ Digital Marketing Specialist with prior experience in a Real Estate Development Company. **Job Description**: Execute, optimize and measure social media and content campaigns (organic and paid) in order to support branding efforts across all global platforms Develop and execute SEO...


  • Manama, Bahrain Star world Satellite Full time

    **Digital Marketing -** **Responsibilities** - Research advertising trends and competitors’ pricing and products - Execute projects with the team to create content - Assist in analysing marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies - Create reports on the growth and analytics of campaigns -...


  • Manama, Bahrain Stc Full time

    **Business Unit** stc **Sector** **BUSINESS** **Location** Bahrain - Manama **Contract Type** Full Time **Closing Date** 09-Oct-2024 Job Objective Key Responsibilities Create and manage lead generation campaigns via sponsored ads on Google Ads and social media platforms (LinkedIn, Twitter, Facebook, etc.) Analyze and report on campaign...


  • Manama, Bahrain Star world Satellite Full time

    **We are Looking for a Digital Marketing Executive/Social Media Marketing-Bahrain-Immediate Joiner.** **Should have experience in Product Based like Mobile accessories or IT Products wholesale.** **Responsibilities**: - Assist in the formulation of strategies to build a lasting digital connection with consumers - Plan and monitor the ongoing company...


  • Manama, Bahrain TS Full time

    **Responsibilities**: - Collaborate with the creative team to generate ideas and contribute to content planning. - Schedule and publish content on social media channels. - Monitor social media platforms for trends and engagement opportunities. - Respond to comments and messages, fostering positive interactions with the audience. - Utilize analytics tools to...


  • Manama, Bahrain RAFFLES Full time

    **Company Description** Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our...


  • Manama, Bahrain CelebrateFX W.L.L Full time

    Looking for Digital Marketing Specialist for a Media Agency who is proficient in handle multiple social media platforms and has an in-depth knowledge in SEO,Google Analytics,Web development. **Responsibilities** - Designs, builds, and maintains social media presence for our clients - Measures and reports performance of all digital marketing campaigns and...