Guest Service Agent
6 months ago
CAN JOIN IMMEDIATELY
- welcoming guests as they arrive at the property and making a positive first impression
- checking guests in, issuing keys or key cards, and showing visitors to their rooms
- making and updating reservations in the booking system
- providing guests with tailored recommendations and information about local attractions and restaurants
- helping travellers with their luggage when checking in and out and offering valet services
- handling cash and credit card transactions and collecting and refunding deposits
- scheduling wake-up calls and room service deliveries
- telling guests about special features, such as the spa, on-site restaurants, and any events
- delivering mail or newspapers to guests during their stay
- addressing concerns or complaints and resolving issues by providing excellent service
- maintaining accurate records of guest interactions and transactions
- noting important details, such as allergies, special occasions, or room requests to accommodate guests
- communicating with local restaurants, transport agencies, and tour operators to find promotions, ask about discounts, and make reservations
- managing room availability, allocating rooms, and offering upgrades where possible
- coordinating with the maintenance and cleaning teams to ensure rooms and shared spaces remain tidy
- providing important safety and security information to guests and communicating with security if there are any issues or suspicious activity
- monitoring guest satisfaction and responding to or implementing feedback
- maintaining professionalism and being courteous while following the property's policies and procedures
- creating a welcoming environment to ensure a positive guest experience during their stay
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Guest Service Agent
2 months ago
Manama, Bahrain Ramada by Wyndham Bahrain Full timeWe are looking for a friendly and customer-oriented Guest Service Agent who will be responsible for providing exceptional service to our guests. In this role, you will be the first point of contact for our guests and will be responsible for answering their inquiries, resolving complaints, and ensuring their overall satisfaction. Additionally, you will be...
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Guest Experience Agent
6 months ago
Manama, Bahrain Al Areen Palace & Spa by Accor Full timeCompany Description Al Areen Palace and Spa by Accor features 78 luxuriously appointed pool villas, 10,000 sq meters of SPA with a unique Rain Forest and Ice igloo system. Awaken your senses by trying thoughtfully prepared savoury dishes from our fine dining restaurants. The resort is a perfect retreat which spans over 131,000 sq. meters with traditional...
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Guest Service Executive
7 months ago
Manama, Bahrain Hilton Full timeGuest Service Executive A Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out. **What will I be doing?** As a Guest Service Executive, you are part of the Front Office Team which is the main connection...
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Guest Service Executive
7 months ago
Manama, Bahrain Hilton Full timeA Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out. **What will I be doing?** As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and...
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Guest Service Agent
5 months ago
Manama, Bahrain Marriott International, Inc Full time**Job Number** 24020534 **Job Category** Rooms & Guest Services Operations **Location** Residence Inn Manama Juffair, Building 894 Road 2414 Block 324 Al Fateh, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...
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Guest Service Agent
5 months ago
Manama, Bahrain Marriott International, Inc Full time**Job Number** 24076872 **Job Category** Rooms & Guest Services Operations **Location** Residence Inn Manama Juffair, Building 894 Road 2414 Block 324 Al Fateh, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...
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Guest Service Agent
5 months ago
Manama, Bahrain Marriott International, Inc Full time**Job Number** 23207995 **Job Category** Rooms & Guest Services Operations **Location** Marriott Executive Apartments Manama Bahrain, Building 864 Road 2414 Block 324, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...
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Guest Service Agent
5 months ago
Manama, Bahrain Marriott International, Inc Full time**Job Number** 24048386 **Job Category** Rooms & Guest Services Operations **Location** Marriott Executive Apartments Manama Bahrain, Building 864 Road 2414 Block 324, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...
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Reservations Agent
7 months ago
Manama, Bahrain Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
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Reservations Agent
7 months ago
Manama, Bahrain Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Guest Service Agent
4 weeks ago
Manama, Bahrain Marriott International, Inc Full time**Additional Information** **Job Number**24183625 **Job Category**Rooms & Guest Services Operations **Location**Marriott Executive Apartments Manama Bahrain, Building 864, Road 2414, Block 324, Al Fateh, Manama, Bahrain, Bahrain, 76151 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving...
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Guest Service Agent
2 months ago
Manama, Bahrain Marriott International, Inc Full time**Job Number** 24162357 **Job Category** Rooms & Guest Services Operations **Location** Marriott Executive Apartments Manama Bahrain, Building 864, Road 2414, Block 324, Al Fateh, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...
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Front Desk Agent
7 months ago
Manama, Bahrain Hilton Full timeA Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As a Front Desk Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
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Front Desk Agent
7 months ago
Manama, Bahrain Talent Pal Full timeA Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As a Front Desk Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
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Support Services Accounts Agent
5 months ago
Manama, Bahrain Hilton Full timeSupport Services Accounts Agent Duties & Key Responsibilities Being a Great Team Member - Come to work every day with a smile on your face - Be a reliable and motivated member of the Finance Operations team - Communicate clearly and constructively with other team members to help deliver great guest experiences at our hotel. - Be a role model for others by...
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Guest Experience Expert
6 months ago
Manama, Bahrain Marriott International, Inc Full time**Job Number** 24062664 **Job Category** Rooms & Guest Services Operations **Location** The Westin City Centre Bahrain, Sheikh Khalifa Bin Salman Highway, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...
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Cluster Reservation Agent
3 weeks ago
Manama, Bahrain IBIS Full time**Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...
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Wfm Agent
3 weeks ago
Manama, Bahrain Tafaseel Full timeThe WFM Agent is responsible for supporting the efficient operation of the BPO by managing scheduling, real-time monitoring, and performance analysis. This role ensures that staffing levels meet business needs while maintaining service quality and productivity. **Key Responsibilities**: - Create and maintain daily and weekly schedules for agents based on...
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Guest Service Manager
7 months ago
Manama, Bahrain Hilton Full timeGuest Service Manager A Guest Service Manager supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Guest Service Manager, you will oversee the Guest Service/Front Office Team which is the main...
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Guest Service Manager
7 months ago
Manama, Bahrain Hilton Full timeA Guest Service Manager supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Guest Service Manager, you will oversee the Guest Service/Front Office Team which is the main connection between the...