Guest Service Agent

4 months ago


Manama, Bahrain Nordic Holdings Full time

CAN JOIN IMMEDIATELY
- welcoming guests as they arrive at the property and making a positive first impression
- checking guests in, issuing keys or key cards, and showing visitors to their rooms
- making and updating reservations in the booking system
- providing guests with tailored recommendations and information about local attractions and restaurants
- helping travellers with their luggage when checking in and out and offering valet services
- handling cash and credit card transactions and collecting and refunding deposits
- scheduling wake-up calls and room service deliveries
- telling guests about special features, such as the spa, on-site restaurants, and any events
- delivering mail or newspapers to guests during their stay
- addressing concerns or complaints and resolving issues by providing excellent service
- maintaining accurate records of guest interactions and transactions
- noting important details, such as allergies, special occasions, or room requests to accommodate guests
- communicating with local restaurants, transport agencies, and tour operators to find promotions, ask about discounts, and make reservations
- managing room availability, allocating rooms, and offering upgrades where possible
- coordinating with the maintenance and cleaning teams to ensure rooms and shared spaces remain tidy
- providing important safety and security information to guests and communicating with security if there are any issues or suspicious activity
- monitoring guest satisfaction and responding to or implementing feedback
- maintaining professionalism and being courteous while following the property's policies and procedures
- creating a welcoming environment to ensure a positive guest experience during their stay


  • Guest Experience Agent

    3 months ago


    Manama, Bahrain Al Areen Palace & Spa by Accor Full time

    Company Description Al Areen Palace and Spa by Accor features 78 luxuriously appointed pool villas, 10,000 sq meters of SPA with a unique Rain Forest and Ice igloo system. Awaken your senses by trying thoughtfully prepared savoury dishes from our fine dining restaurants. The resort is a perfect retreat which spans over 131,000 sq. meters with traditional...


  • Manama, Bahrain Hilton Full time

    Guest Service Executive A Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out. **What will I be doing?** As a Guest Service Executive, you are part of the Front Office Team which is the main connection...


  • Manama, Bahrain Hilton Full time

    A Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out. **What will I be doing?** As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and...

  • Guest Service Agent

    3 months ago


    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 24020534 **Job Category** Rooms & Guest Services Operations **Location** Residence Inn Manama Juffair, Building 894 Road 2414 Block 324 Al Fateh, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

  • Guest Service Agent

    3 months ago


    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 24076872 **Job Category** Rooms & Guest Services Operations **Location** Residence Inn Manama Juffair, Building 894 Road 2414 Block 324 Al Fateh, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

  • Guest Service Agent

    3 months ago


    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 23207995 **Job Category** Rooms & Guest Services Operations **Location** Marriott Executive Apartments Manama Bahrain, Building 864 Road 2414 Block 324, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Guest Service Agent

    3 months ago


    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 24048386 **Job Category** Rooms & Guest Services Operations **Location** Marriott Executive Apartments Manama Bahrain, Building 864 Road 2414 Block 324, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Guest Service Agent

    2 days ago


    Manama, Manama, Bahrain Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Marriott Executive Apartments Manama Bahrain, Building 864, Road 2414, Block 324, Al Fateh, Manama, Bahrain, Bahrain VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and...

  • Reservations Agent

    5 months ago


    Manama, Bahrain Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    5 months ago


    Manama, Bahrain Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Guest Service Agent

    3 days ago


    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 24162357 **Job Category** Rooms & Guest Services Operations **Location** Marriott Executive Apartments Manama Bahrain, Building 864, Road 2414, Block 324, Al Fateh, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...

  • Guest Service Agent

    2 days ago


    Manama, Bahrain Marriott International Full time

    Job Number 24162357Job Category Rooms & Guest Services OperationsLocation Marriott Executive Apartments Manama Bahrain, Building 864, Road 2414, Block 324, Al Fateh, Manama, Bahrain, Bahrain VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and...


  • Manama, Bahrain Hilton Full time

    Position Purpose To be a passionate host and highly collaborative member of the Guest Service team, delivering concierge services as well as brighthearted check in and & outexperiences to hotel guests. Duties & Key Responsibilities - Execute duties as assigned by the FOM or General Manager. - Organise the 'work area' to be able to deliver brighthearted...

  • Front Desk Agent

    5 months ago


    Manama, Bahrain Hilton Full time

    A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As a Front Desk Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Agent Reservations

    1 week ago


    Manama, Manama, Bahrain The Ritz-Carlton Bahrain Full time

    Job Title: Reservation Agent The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Job Summary: As a Reservation Agent, you will be responsible for maximizing revenue through effective sales techniques, managing reservation systems, and providing exceptional guest service. Key...

  • Front Desk Agent

    5 months ago


    Manama, Bahrain Talent Pal Full time

    A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As a Front Desk Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Reception Agent

    3 months ago


    Manama, Bahrain IBIS Full time

    Company Description - ** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Manama, Bahrain Hilton Full time

    Support Services Accounts Agent Duties & Key Responsibilities Being a Great Team Member - Come to work every day with a smile on your face - Be a reliable and motivated member of the Finance Operations team - Communicate clearly and constructively with other team members to help deliver great guest experiences at our hotel. - Be a role model for others by...


  • Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 23104033 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien City Centre Bahrain, Sheikh Khalifa Bin Salman Highway, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...


  • Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 24062664 **Job Category** Rooms & Guest Services Operations **Location** The Westin City Centre Bahrain, Sheikh Khalifa Bin Salman Highway, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...