Guest Service Agent

4 days ago


Manama, Bahrain Nordic Holdings Full time

CAN JOIN IMMEDIATELY
- welcoming guests as they arrive at the property and making a positive first impression
- checking guests in, issuing keys or key cards, and showing visitors to their rooms
- making and updating reservations in the booking system
- providing guests with tailored recommendations and information about local attractions and restaurants
- helping travellers with their luggage when checking in and out and offering valet services
- handling cash and credit card transactions and collecting and refunding deposits
- scheduling wake-up calls and room service deliveries
- telling guests about special features, such as the spa, on-site restaurants, and any events
- delivering mail or newspapers to guests during their stay
- addressing concerns or complaints and resolving issues by providing excellent service
- maintaining accurate records of guest interactions and transactions
- noting important details, such as allergies, special occasions, or room requests to accommodate guests
- communicating with local restaurants, transport agencies, and tour operators to find promotions, ask about discounts, and make reservations
- managing room availability, allocating rooms, and offering upgrades where possible
- coordinating with the maintenance and cleaning teams to ensure rooms and shared spaces remain tidy
- providing important safety and security information to guests and communicating with security if there are any issues or suspicious activity
- monitoring guest satisfaction and responding to or implementing feedback
- maintaining professionalism and being courteous while following the property's policies and procedures
- creating a welcoming environment to ensure a positive guest experience during their stay


  • Guest Service Agent

    1 week ago


    Manama, Bahrain Ramada by Wyndham Bahrain Full time

    We are looking for a friendly and customer-oriented Guest Service Agent who will be responsible for providing exceptional service to our guests. In this role, you will be the first point of contact for our guests and will be responsible for answering their inquiries, resolving complaints, and ensuring their overall satisfaction. Additionally, you will be...

  • Guest Relations Agent

    4 weeks ago


    Manama, Bahrain Hilton Full time

    Guest Relations Agent A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Agent is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Agent, you will serve on the...


  • Manama, Bahrain AccorHotel Full time

    Company Description Al Areen Palace and Spa by Accor features 78 luxuriously appointed pool villas, 10,000 sq meters of SPA with a unique Rain Forest and Ice igloo system. Awaken your senses by trying thoughtfully prepared savoury dishes from our fine dining restaurants. The resort is a perfect retreat which spans over 131,000 sq. meters with traditional...


  • Manama, Bahrain Accor HQ Full time

    **Guest Experience Agent** You are the ambassador of an exceptional guest experience. As a Guest Experience Agent, you will make our guests feel at home and reflect the exceptional experience throughout their stay! **What is in it for you**: - Join us on a rebranding journey to the first Raffles in Bahrain! - Employee benefit card offering discounted rates...


  • Manama, Bahrain Hilton Full time

    Guest Service Executive A Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out. **What will I be doing?** As a Guest Service Executive, you are part of the Front Office Team which is the main connection...


  • Manama, Bahrain Hilton Full time

    Guest Service Executive A Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out. **What will I be doing?** As a Guest Service Executive, you are part of the Front Office Team which is the main connection...


  • Manama, Bahrain Hilton Full time

    A Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out. **What will I be doing?** As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and...

  • Guest Service Agent

    4 weeks ago


    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 23035299 **Job Category** Rooms & Guest Services Operations **Location** Residence Inn Manama Juffair, Building 894 Road 2414 Block 324 Al Fateh, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

  • Guest Service Agent

    3 weeks ago


    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 24020534 **Job Category** Rooms & Guest Services Operations **Location** Residence Inn Manama Juffair, Building 894 Road 2414 Block 324 Al Fateh, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

  • Guest Service Agent

    4 weeks ago


    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 22136174 **Job Category** Rooms & Guest Services Operations **Location** Marriott Executive Apartments Manama Bahrain, Building 864 Road 2414 Block 324, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Guest Service Agent

    3 days ago


    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 23207995 **Job Category** Rooms & Guest Services Operations **Location** Marriott Executive Apartments Manama Bahrain, Building 864 Road 2414 Block 324, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Guest Service Agent

    4 weeks ago


    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 24048386 **Job Category** Rooms & Guest Services Operations **Location** Marriott Executive Apartments Manama Bahrain, Building 864 Road 2414 Block 324, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Reservations Agent

    4 weeks ago


    Manama, Bahrain Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    4 weeks ago


    Manama, Bahrain Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Reservations Agent

    3 weeks ago


    Manama, Bahrain Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...


  • Manama, Bahrain Hilton Full time

    An Executive Lounge Agent comforts executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel. **What will I be doing?** An Executive Lounge Agent, you will comfort executive Guests throughout their stay at the hotel by responding efficiently to their...

  • Guest Service Agent

    3 weeks ago


    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 24160704 **Job Category** Rooms & Guest Services Operations **Location** Residence Inn Manama Juffair, Building 894, Road 2414, Block 324, Al Fateh, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...


  • Manama, Bahrain Gulf Court Hotel Full time

    **Main Responsibilities**: - Responsible for greeting every guest upon arrival Prepare documents and keys required for registration - Register arriving guests and assign rooms - Process guests' departures, calculate charges and receive payments - Make, confirm, cancel and change reservations - Promptly and courteously attend to telephone calls and text...

  • Guest Service Agent

    3 weeks ago


    Manama, Bahrain Marriott International, Inc Full time

    **Additional Information** **Job Number**25000395 **Job Category**Rooms & Guest Services Operations **Location**Marriott Executive Apartments Manama Bahrain, Building 864, Road 2414, Block 324, Al Fateh, Manama, Bahrain, Bahrain, 76151 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving...

  • Guest Service Agent

    2 weeks ago


    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 24162357 **Job Category** Rooms & Guest Services Operations **Location** Marriott Executive Apartments Manama Bahrain, Building 864, Road 2414, Block 324, Al Fateh, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...