Guest Service Agent

We are looking for a friendly and customer-oriented Guest Service Agent who will be responsible for providing exceptional service to our guests. In this role, you will be the first point of contact for our guests and will be responsible for answering their inquiries, resolving complaints, and ensuring their overall satisfaction. Additionally, you will be...

Company Description Al Areen Palace and Spa by Accor features 78 luxuriously appointed pool villas, 10,000 sq meters of SPA with a unique Rain Forest and Ice igloo system. Awaken your senses by trying thoughtfully prepared savoury dishes from our fine dining restaurants. The resort is a perfect retreat which spans over 131,000 sq. meters with traditional...

Guest Service Executive A Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out. **What will I be doing?** As a Guest Service Executive, you are part of the Front Office Team which is the main connection...

CAN JOIN IMMEDIATELY - welcoming guests as they arrive at the property and making a positive first impression - checking guests in, issuing keys or key cards, and showing visitors to their rooms - making and updating reservations in the booking system - providing guests with tailored recommendations and information about local attractions and restaurants -...

**Job Number** 24020534 **Job Category** Rooms & Guest Services Operations **Location** Residence Inn Manama Juffair, Building 894 Road 2414 Block 324 Al Fateh, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

**Job Number** 23207995 **Job Category** Rooms & Guest Services Operations **Location** Marriott Executive Apartments Manama Bahrain, Building 864 Road 2414 Block 324, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

Job Number 25025801 Job Category Rooms & Guest Services Operations Location Marriott Executive Apartments Manama Bahrain, Building 864, Road 2414, Block 324, Al Fateh, Manama, Bahrain, Bahrain, 76151 VIEW ON MAPSchedule Full Time Located Remotely? NPosition Type Non-Management Position Summary Our jobs aren't just about giving guests a smooth check-in and...

An Executive Lounge Agent comforts executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel. **What will I be doing?** An Executive Lounge Agent, you will comfort executive Guests throughout their stay at the hotel by responding efficiently to their...

**Main Responsibilities**: - Responsible for greeting every guest upon arrival Prepare documents and keys required for registration - Register arriving guests and assign rooms - Process guests' departures, calculate charges and receive payments - Make, confirm, cancel and change reservations - Promptly and courteously attend to telephone calls and text...

About the RoleThe Front Desk Agent role is a critical position within our hotel, requiring a high level of attention to detail and excellent communication skills. As a key contact for our guests, you will be responsible for providing a warm and welcoming experience from check-in to check-out.Key ResponsibilitiesGreeting Guests: Greet guests upon arrival,...

**Job Number** 24162357 **Job Category** Rooms & Guest Services Operations **Location** Marriott Executive Apartments Manama Bahrain, Building 864, Road 2414, Block 324, Al Fateh, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...

Position Purpose To be a passionate host and highly collaborative member of the Guest Service team, delivering concierge services as well as brighthearted check in and & outexperiences to hotel guests. Duties & Key Responsibilities - Execute duties as assigned by the FOM or General Manager. - Organise the 'work area' to be able to deliver brighthearted...

About the RoleWe are looking for a highly skilled Telephone Call Centre Agent to join our team at RESO. As a key member of our customer-facing team, you will be responsible for handling guest calls and providing exceptional service to ensure their stay with us is memorable.Main Responsibilities:Taking and responding to guest calls, providing solutions and...

Front Desk Agent Full-time vacancy in Manama Bahrain Responsibilities: Process all payments according to established hotel requirements Provide information and assistance to all guests and vendors Prepares all necessary reports during each shift for the management team Job Qualifications: Highly motivated team player with strong initiative and desire for...

About the JobThe Front Desk Agent role is a dynamic position within our hotel, requiring a high level of energy and enthusiasm. As a key contact for our guests, you will be responsible for providing a warm and welcoming experience from check-in to check-out, while also ensuring that our guests' needs are met.Key ResponsibilitiesChecking In: Check guests in...

**Job Number** 23058109 **Job Category** Rooms & Guest Services Operations **Location** The Westin City Centre Bahrain, Sheikh Khalifa Bin Salman Highway, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

**Reception agent / Receptionist** First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. **What is in it for you**: - Employee benefit card offering discounted rates at Accor worldwide - Learning programs through...

Guest Service Manager A Guest Service Manager supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Guest Service Manager, you will oversee the Guest Service/Front Office Team which is the main...

A Guest Service Manager supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Guest Service Manager, you will oversee the Guest Service/Front Office Team which is the main connection between the...

We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward. As a Front Office Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such...