Customer Service Specialist

Job Tile: Bahrain Customer Facing Specialist Location: Khobar / Dammam / Bahrain Job Scope: Key purpose of this role is to establish the customer experience department in Bahrain and ensure customer satisfaction through proactive communication and collaboration through assessing the customer experience end to end cycle from ordering, delivery to...

Greet clients as soon as they arrive and connect them with the appropriate party - Answer the phone in a timely manner and direct calls to the correct offices - Create and manage both digital and hardcopy filing systems for all partners - Prepare bills and take payments - Deal with complaints or problems - Answer telephone calls and take messages or forward...

Job Overview: We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will play a crucial role in supporting our daily operations and ensuring smooth administrative processes. This is a full-time position with opportunities for growth and advancement. **Responsibilities**: -...

**Job Specific Accountabilities**: - Provide excellent customer service by attending to incoming calls within the quality guidelines - Handling and resolving customer complaints to customer satisfaction within the defined authority limits and to escalate as per process - Recommend potential products or services to management by collecting customer...

**Customer Service Job Summary** The customer service representative will be responsible for answering calls, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk. **Customer Service...

**Job Summary**: The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships. **Key...

A highly reputed organisation is looking for a qualified Customer Service Representative to join our team in Bahrain. - Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied. - Learn to identify customer needs or desires in order to recommend the appropriate product or service. - Learn the software...

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Responsibilities** - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to...

**Exciting Opportunity: Become a Customer Service Evaluator/Mystery Shopper in Bahrain!** - **Open to Residents Across Bahrain_ **Are you ready to embark on a rewarding journey while shaping exceptional customer experiences???** **About Us**: Join our esteemed international market research consultancy in enhancing customer service standards across...

Management and resolve customer complaints/queries._ - Identify and escalate issues to supervisors._ - Provide service information to customers._ - Document all call information according to standard operating procedures._ - Follow up customer calls where necessary._ - Complete call logs and reports_ **Basic requirements for the role**: - Proven experience...

**About the Training Specialist position**: We are looking for a skilled Training Specialist who will enhance the competencies of individual employees by organizing training programs that will boost their workplace performance in alliance with our company's core values. Your duties will include performing training needs assessments, designing and delivering...

FOLLOWING UP WITH SUPPLIERS AND CUSTOMERS AND PROVIDE NEW SALES LEAD TO SALES DEP Pay: BD180.000 - BD220.000 per month

A fast-growing company in F&B Industry which focuses on the quality of healthy food options in the market. **Role Description**: This is a full-time on-site role for a Customer Service Representative located in Bahrain. The Customer Service Representative will be responsible for providing excellent customer service, resolving customer issues, and ensuring...

**Main Objectives** Performs routine passenger handling activities on assigned shift. Handles passengers on behalf of airlines on departure, arrival and transit at Bahrain Airport. Includes maintaining high personal and customer-handling standards. **Main Duties** - Carries out routine passenger handling activities on assigned shift, including reception of...

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

**Job description**: - Maintain the service technicians' daily schedules and dispatch the technicians as service calls are completed. - Schedule return trips with customers when parts are in. - Maintain the on-call schedule for service technicians. - Maintain customer database with current information. - Maintain the dispatch board/schedule. - Clear and...

Should have end to end knowledge in card processing. - Technical knowledge is must in ISO 8583, payment processing and card life cycle. - In-depth knowledge in scheme certification, scheme compliance and audit processing. - Make important policy, planning, and strategy decisions. - Develop, implement, and review operational policies and procedures. - Ensure...

Should have good fluency in Arabic and English - Microsoft Office Experience - Attending calls from vendors and customer - Creating orders on behalf of Customer - Tele sales experience is an added advantage - Bahraini Fresh Graduate will an added advantage

Service Rep - C04 The Service and Sales Specialist is an entry level position responsible for responding to service inquiries through inbound telephone and mail communications in coordination with the Customer Service team. The overall objective of this role is to provide resolution to UAE client inquiries while identifying cross sell...

Complete understanding of CVP process - Sales, service, and parts. - Ensure that 100% correct data is captured, analysed and submitted. - Responsible for all new car deliveries. - Carryout daily discussions with managers on red flag points / Hot alerts. - Ensure weekly meeting with GM and Monthly meeting with CEO and highlight key issues of CVP / Customer...