Customer Service Director

2 days ago


Manama, Manama, Bahrain Azadeagroupholding Full time

Azadea Group Holding is seeking a highly motivated and organized Customer Service Director to join our team

As a Customer Service Director, you will play a crucial role in ensuring that our customers receive exceptional service, leading to increased loyalty and retention.

You will be responsible for training and developing the Sales Associates, Cashiers, and Coordinators to provide top-notch customer service and resolve any issues promptly.

  • Train and develop the Sales Associates, Cashiers, and Coordinators on customer service standards and procedures.
  • Maintain high-quality customer service standards across all departments and stores.
  • Collaborate with the Shop/Department Manager to ensure effective communication between team members and customers.

Key qualifications include:

  • Bachelor's Degree in Customer Service or related field.
  • 2-4 years of experience in customer-facing roles, preferably in a leadership position.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.


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