Senior Operations Manager

3 days ago


Manama, Bahrain Emprego BH Full time

**Job Requirements**

**Education/Certifications**:

- Bachelor's degree
- Master’s degree preferred
- Professional qualifications

**Experience**:

- 10+ years of experience in payment processing/payment card industry/outsourced services within the operations management, of which at least 3 years’ experience in supervisory/management context
- Experience in designing and implementing credit card operations policies and procedures and increasing operational efficiency and driving performance
- Experience in managing budgets and ensuring that units performance milestones are met and adhere to budgets

**Knowledge/Skills/Attributes**:

- Excellent knowledge of schemes regulations.
- Excellent knowledge of settlement, reconciliation, dispute resolution in relation to payment card industry.
- Excellent knowledge of fraud control and management and call center.
- Excellent communication skills and Leadership qualities
- Sound organizational, inter-personal, excellent communication and decision-making skills


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