Helpdesk Support Agent L1

Years of experience Technicians must have minimum experience of 4 years+ in IT support and helpdesk. Certified Diploma in Information Technology / Higher Technicians must be certified Diploma in Information Technology / Higher. Certifications Technicians prefer to be certified in (Microsoft, technical support, helpdesk services) such as the following: -...

We are looking for a Qualified, Skilled Bahraini **Helpdesk and IT support Technician, **to be responsible of day-to-day Technical Support and Helpdesk tasks, this position will investigate, troubleshoot and resolve (in real-time) issues brought to the helpdesk. This role will also keep inventory up to date and test new hardware and software...

Bachelors in Computer Application (Computers)Nationality: Any Nationality Vacancy: 1 Vacancy Job Summary We are hiring skilled Field Support Technicians to provide on-site technical support for biometric devices and IT systems. Key Responsibilities Troubleshoot and resolve hardware and software issues related to biometric devices (e.g., fingerprint scanners,...

Mindteck is a global engineering and technology solutions company with expertise in Embedded Systems, Enterprise Applications, Testing, Data Services, Cloud, and Io T. Established in 1991, Mindteck serves Fortune 1000 companies, start-ups, universities, and government entities globally. The company is publicly traded on the Bombay Stock Exchange and the...

**Job Description** VAM Systems **is currently looking for** Helpdesk Specialist **for our** Bahrain **operations with the following skillsets & terms and conditions: **Experience** - Minimum 2 years progressive experience in in helpdesk or technical support. **Educational Qualification & Certifications**: - Must have Diploma degree or higher in...

Job Description:Nexcel Computer Solutions is seeking a highly skilled Helpdesk IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our staff.Key Responsibilities:Setup and Configuration: Assist with setting up new staff members, including creating Office 365...

Provide the required setup for new staff (create accounts using Office 365, format andprepare laptops using images, connect users to the network and printers, provide themwith the necessary IT equipment, etc.). Manage and update existing organization users accounts in Office 365 and Active Directoryas well as ensuring user laptops are compliant with current...

We are looking for 'IT Helpdesk/Desktop Engineers - (Temporary Contract).' with 2-3 years of experience in the field. ◾ Job Title: IT Helpdesk/Desktop Engineer (Temporary Contract). ◾ Contract Duration: April 5th to April 13th, 2025 (9 Days). ◾ Working Hours: Maximum 15 hours per day. ◾ Experience: 2 to 3 years of relevant experience in IT...

Job Title**:Helpdesk Technician I** Job Location**:Bahrain** - This position supports a US Military customer and may have a 24 x 7 support requirement which could include an Extended Workweek (EWW) or Shift Work during other than normal duty hours._ **Responsibilities**: - Sit at help desk and respond to walk-in customer questions - Field trouble calls...

Providing first level technical assistance to facilitate smooth running of IT operations at all times and maintaining uninterrupted flow of work; Providing IT Helpdesk duties within the department procedures to ensure consistency of service to the Organization users; Supporting the users in the use of computer equipment by the provisioning of expert advice,...

Customer Service Representative (CSR) Agent Position: Customer Service Representative (CSR) Agent Job Type: Full Time Department: Operations Start Date: Immediately Job Criteria: High School or Diploma graduated Passionate about customer experience & social media Assist and resolve customers queries and problems Fluent in Arabic/English written and spoken...

The WFM Agent is responsible for supporting the efficient operation of the BPO by managing scheduling, real-time monitoring, and performance analysis. This role ensures that staffing levels meet business needs while maintaining service quality and productivity. **Key Responsibilities**: - Create and maintain daily and weekly schedules for agents based on...

**Job Title**:IT Maintenance & Helpdesk Technician **Unit name**:IT Department **Reports to**:IT Manager **Introduction**:Gulf University is nationally accredited University which was established by his highness’s the prime minister’s cabinet decree number 1649-03 issued on the 2nd of September 2001. GU aims to establish itself as a distinguished...

**About Us**The University of Strathclyde, Bahrain is a leading international technological university that has been delivering academic excellence and pioneering research for over 200 years. Our mission is to make a positive difference in the lives of our students, society, and the world.We are proud to offer eight undergraduate programs in Engineering,...

Minimum Requirements Minimum experience of 2-3 years. Knowledge in Microsoft Office applications. Knowledge in Formatting PCs. Knowledge in Using Windows environment. Knowledge in Partitioning Hard Drives. Knowledge in PC Maintenance Jobs. Knowledge in Administrating web, servers and other organizational methods. Knowledge in administrating infrastructure....

• Performs all operations activities on the FLEXCUBE and MUREX systems including: EOD, BOD, file transfers, report printing, job execution & monitoring, backup execution & monitoring, etc. Shift Scheduling L1 support for backend Unix systems L1 support on related applications Participation in DR drills System monitoring using tools like HP Open View, BMC...

We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...

Responsibilities:• Performs all operations activities on the FLEXCUBE and MUREX systems including: EOD, BOD, file transfers, report printing, job execution & monitoring, backup execution & monitoring, etc. Shift Scheduling L1 support for backend Unix systems L1 support on related applications Participation in DR drills System monitoring using tools like HP...

We are seeking a motivated individual to join our team as a Contact Center Agent, specifically responsible for providing chat support. As a Contact Center Agent, you will be the first point of contact for customers seeking assistance through our chat platform. You will handle customer inquiries, provide support, and ensure a positive customer...

Job Title: IT Support Specialist Job Location: Bahrain Roles & Responsibilities Handle Users/Desktop: 60-70 Service desk agent – Facilitate Users calls/Email/Messages and rectify their issues. IT Operation Support – Monitor, Open Support Cases and resolve issues with IT Systems such as POS and ERP system. Responsible for desktop/laptop installation and...