Customer Service Ambassador for Retail Excellence

2 days ago


Manama, Manama, Bahrain Alabbar Enterprises & ANOTHER Full time

At Alabbar Enterprises & ANOTHER, we are passionate about delivering exceptional customer experiences across our retail portfolio. We are seeking a highly motivated Customer Service Associate to join our team in Bahrain.

About the Role

This is an exciting opportunity for a customer-focused individual to provide outstanding service to our valued guests while working in a fast-paced retail environment. As a Customer Service Associate, you will be responsible for creating memorable experiences through excellent communication skills, product knowledge, and attention to detail.

Your primary responsibilities will include:

  • Providing high standards of customer service, including gift wrapping and after-sales support
  • Greeting customers promptly and politely, following our customer service standards
  • Assisting customers in finding products, providing information, and resolving queries
  • Operating as a cashier, ensuring accuracy in money handling and promoting upselling opportunities
  • Maintaining a clean and organized store environment, adhering to brand guidelines
  • Receiving and storing stock deliveries, reporting discrepancies, and restocking shelves

To succeed in this role, you will need:

  • A High School Diploma or equivalent
  • 1-2 years of experience in Chocolate, Food Retail, or Food & Beverage industry
  • Excellent communication and interpersonal skills
  • A customer-centric approach with a focus on providing exceptional service

We offer a dynamic work environment, opportunities for growth and development, and the chance to be part of a leading retail group in the region. If you are passionate about delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.



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