
Customer Service Associate
1 day ago
Alabbar Enterprises & ANOTHER seeks a highly skilled Customer Service Associate to join our team. This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer experiences and providing top-notch service.
About the Role:
We are looking for an individual who can provide high standards of customer service, including gift wrapping and after-sales support. The successful candidate will be responsible for greeting customers promptly and politely, guiding them throughout the store, and providing accurate information about products.
Key Responsibilities:
- Provide exceptional customer service, including gift wrapping and after-sales support
- Greet customers promptly and politely
- Guide customers throughout the store or to specific areas as requested
- Find out the specific needs of each customer and provide relevant information
- Operate as a cashier, ensuring accuracy in money handling
- Upsell products to customers
- Maintain a clean and tidy shop floor, restock goods when selling out, and ensure attractive product displays
- Work towards reducing incidents of theft and shoplifting, reporting any issues to the manager
- Ensure safe working practices at all times
Requirements:
To succeed in this role, you will need:
- A High School Diploma or equivalent
- 1-2 years of experience in Chocolate, Food Retail, or Food & Beverage industry
- Excellent communication and interpersonal skills
- A strong commitment to delivering exceptional customer service
About Us:
Alabbar Enterprises & ANOTHER is a leading retail company dedicated to providing exceptional customer experiences. We are committed to creating a positive and supportive work environment that encourages our employees to grow and develop their skills.
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