Business Growth Strategist

1 day ago


Manama, Manama, Bahrain RESO Full time
Key Responsibilities
  • Business Growth & Strategy:
    • Develop and implement a growth strategy to expand the agency's market presence and customer base.
    • Identify new business opportunities, partnerships, and market segments to drive sales.
    • Spearhead digital transformation initiatives, including online booking platforms and CRM systems.
    • Monitor industry trends and competitor activities to stay ahead of the market.
  • Operations & Service Excellence:
    • Oversee end-to-end travel operations, ensuring efficiency and cost-effectiveness.
    • Develop and enforce service quality standards to enhance customer satisfaction and retention.
    • Optimize workflows, automate processes, and improve operational efficiencies.
    • Lead risk management efforts, ensuring compliance with industry regulations and international travel requirements.
  • Sales & Marketing:
    • Drive sales and revenue growth through innovative marketing strategies and promotional campaigns.
    • Build and strengthen relationships with corporate clients, airlines, hotels, and travel partners.
    • Lead the development of customized travel packages catering to different customer segments.
    • Implement customer loyalty programs and personalized marketing strategies.
  • Team Leadership & Development:
    • Lead, mentor, and motivate a team of travel consultants, sales executives, and operational staff.
    • Develop training programs to enhance staff expertise in customer service, sales, and travel technology.
    • Foster a high-performance culture with clear KPIs and incentive structures.


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