Data Center Operations Team Lead

2 days ago


Manama, Manama, Bahrain Rhine Resources Full time
Job Description

We are seeking a seasoned Data Center Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our data center infrastructure, including FLEXCUBE and MUREX systems.

About the Role

This is a leadership position that requires strong technical expertise and excellent communication skills. You will be responsible for overseeing daily operations activities, including EOD, BOD, file transfers, report printing, job execution & monitoring, backup execution & monitoring, etc. Additionally, you will provide L1 support for backend Unix systems and related applications, participate in DR drills, and monitor system performance using tools like HP Open View and BMC Patrol.

Responsibilities
  • Perform all operations activities on FLEXCUBE and MUREX systems
  • Provide L1 support for backend Unix systems and related applications
  • Participate in DR drills and system monitoring using HP Open View and BMC Patrol
  • Monitor job scheduler performance using Control M (optional)
  • Execute change control procedures
  • Generate daily reports and dashboard updates
  • Provide coaching and guidance to team members
  • Maintain up-to-date documentation of operating processes and procedures
  • Rotate with team members for on-call support schedule

Requirements

To be successful in this role, you should have a strong background in data center operations, preferably with experience in managing FLEXCUBE and MUREX systems. You should also have formal training in Unix systems and basic knowledge of IT operations processes and procedures. Additionally, you should have excellent verbal and written communication skills and be able to work effectively in a team environment.

Desirable Skills and Qualifications

* Bachelor's degree/diploma in Computer Science or Management Information Systems
* Formal basic training in Unix systems
* Familiarity with Job Scheduling concepts and enterprise job scheduling software
* Experience with backup software like Legato and monitoring systems like BMC Patrol and HP Open View
* Strong problem-solving skills and ability to think innovatively
* Highly motivated and flexible individual who can work/lead effectively in a team

About Rhine Resources

Rhine Resources is a one-stop professional service provider specializing in Human Asset Recruitment, Talent Acquisition & Recruitment Process Outsourcing, Information Technology Services & Staff Augmentation, Facilities Managed Services, and Event Management.

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