Customer Service Ambassador

22 hours ago


Manama, Manama, Bahrain Lola Full time

At Lola, we craft extraordinary celebrations by combining creative cake decorations with personalized touches.

Our goal is to turn every occasion into a treasured memory. As a Customer Experience Associate, you will be the face of our brand, ensuring seamless cake customization and ordering processes.

We are seeking a skilled and empathetic individual who can provide exceptional customer service via chat and phone, guide users through our app, and support in resolving customer inquiries with a proactive approach.

You will also have the opportunity to gather and share customer feedback to enhance our services, contribute to creating a delightful experience for every customer, and gain hands-on experience in a fast-growing, customer-focused company.

This role offers mentorship and training in customer experience and communication skills, as well as exposure to real-world problem-solving in a supportive team environment.



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