Global Sales Operations Expert
2 days ago
Canonical is a pioneering technology firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT, and cloud computing, we are changing the world of software.
Sales Operations Role
We are hiring Sales Operations Experts to join a team of experts who help Canonical sales teams achieve their business goals. The role entails supporting all aspects of the day-to-day operations of the sales function globally, reviewing opportunities for accuracy, providing orders on successful closure of deals, and driving continuous process and data quality improvement.
Key Responsibilities
- Support the Sales Operations Manager to improve sales data quality and processes
- Report on data quality metrics to executive level stakeholders
- Implement surveys and define metrics for executive level stakeholders
- Support the sales team globally on CRM and other sales operations systems
- Deliver sales metrics, dashboards, and other ad-hoc analytical tasks
- Lead automation and streamline the Lead to Order process
Requirements
An exceptional academic track record from high school and university is required. Experience in a sales operations/sales order processing role, as well as in a technology subscription-based business, is necessary. Additionally, experience driving data quality improvement, energetic, thoughtful, systematic approach, focused on robust, repeatable, and scalable outcomes, excellent problem-solving and analytical skills, ability to work productively with stakeholders at all levels of the organization on a global scale, and ability to manage across boundaries and communicate effectively are essential. Proficiency in Salesforce or similar CRM is also required.
Benefits
As a Sales Operations Expert at Canonical, you will enjoy a competitive compensation package, which includes base pay, performance-driven annual bonus or commission, personal learning and development budget, annual compensation review, recognition rewards, annual holiday leave, maternity and paternity leave, Employee Assistance Programme, and opportunity to travel to new locations to meet colleagues.
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