
Digital Operations Project Manager Role with a Focus on Fintech Innovation
17 hours ago
Zain Bahrain is seeking a Digital Operations Project Manager to join its subsidiary company, Bede, a fintech arm revolutionizing personal finance through Shariah-compliant Islamic financing apps. As the key coordinator and point of contact for mobile app development efforts, you will oversee the progress of app development sprints, manage requirement collection, coordinate designs, and optimize the app's user journey.
About the RoleThis role involves serving as the bridge between business stakeholders and the technical development team, ensuring alignment with business objectives and timelines. You will work closely with business heads, customer care, finance, compliance, and risk heads to ensure a seamless integration of app functionalities with various business needs and regulatory requirements.
Key Responsibilities- Project Planning & Coordination: Coordinate the app development lifecycle at Bede, from initial planning to launch, ensuring that all project objectives and milestones are clearly defined and met.
- Point of Contact for Technical Teams: Act as the primary liaison between business stakeholders (including business heads, customer care, finance, compliance, and risk) and the technical development team, facilitating clear communication and understanding of project requirements.
- Requirements Gathering & Analysis: Work closely with business heads and other stakeholders to collect and document app requirements, including functional requirements, user stories, and acceptance criteria.
- User Journey & Design Coordination: Collaborate with UX/UI designers, product owners, and business heads to refine the app's user journey, ensuring it delivers a seamless and intuitive experience for microfinance customers.
- Sprint Management & Progress Reporting: Oversee sprint planning, reviews, and retrospectives, ensuring that the technical team follows agile practices and stays on track.
- Performance Monitoring & Quality Assurance: Ensure that all app features and updates meet quality standards, coordinating user acceptance testing (UAT) and addressing any feedback from the compliance and risk teams.
- Stakeholder Engagement & Communication: Provide regular updates to the Business Director and key stakeholders on project status, challenges, and next steps.
- Education: Bachelor's degree in Business, Project Management, Information Technology, or a relevant field.
- Agile Certifications: Agile certifications (e.g., Certified Scrum Master, PMI-ACP) are a plus.
- Experience: 8+ years of experience in project management, with a focus on mobile app development or digital product management.
- Fintech Experience: Experience in fintech or microfinancing is a strong advantage.
Zain Bahrain is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs. With a focus on customer centricity, strategic partnerships, and digital innovation, we aim to guide individuals toward growth and success by leveling the playing field for all.
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