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Technical Support Specialist
3 weeks ago
This is a technical support specialist role where you will be responsible for providing technical assistance to users with hardware and software issues. The ideal candidate will have strong communication skills, be fluent in English, and possess knowledge of computer systems and software.
Key Responsibilities- Troubleshoot and resolve hardware and software issues for users.
- Study user requirements for hardware and software.
- Prepare computers with the latest operating system, drivers, and hardware settings.
- Evaluate new functionality for hardware and software and recommend solutions.
- Provide training and temporary devices as needed.
Requirements:
- National Diploma in Computer Science or Computer Engineering.
- Certification in A+ and MOUS required, Network+ and MCDST preferable.
- Minimum 3 years progressive experience in computer technical support.
