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Front of House Coordinator

3 weeks ago

Manama, Manama, Bahrain Domo Ventures W.L.L. Full time
About the Role

As a Hostess, you will be responsible for creating memorable guest experiences while ensuring the smooth operation of our front-of-house services.

  • Prior work experience in a similar role is essential, demonstrating your ability to provide exceptional service.
  • You must be flexible, willing to work varied shifts, including weekends, evenings, and holidays.

Key Responsibilities:

  • Greet and welcome guests, setting the tone for their dining experience.
  • Communicate effectively with colleagues, informing them of client bookings, needs, and requests.
  • Elevate the restaurant's reception standards by providing attentive service.
  • Coordinate table settings, create detailed client bookings, and maintain an updated floor plan.
  • Manage the front desk efficiently, handling incoming calls, greeting customers, and maintaining high standards.
  • Inform guests about available tables and direct them accordingly, showcasing your knowledge of the restaurant.
  • Collaborate with the management team to address customer complaints, ensuring prompt resolution.
  • Process reservation inquiries, confirm large group bookings, and update existing reservations.
  • Maintain impeccable personal appearance, adhering to the restaurant's dress code standards.