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Housekeeping Operations Manager
7 days ago
We are more than just a worldwide leader, we welcome you as you are and provide opportunities to match your personality. Our goal is to support you in growing and learning every day, ensuring that work brings purpose to your life.
We strive to create a workplace where our team members can continue to explore limitless possibilities. Every chapter of your story is yours to write when you join us.
Job Description- To oversee the Housekeeping operations and ensure that hotel standards and procedures are fully understood and followed by all staff members.
- To guarantee that all designated rooms are prepared according to standards and meet guest requests and needs.
- To develop staff motivation and performance through daily training sessions and regular 'refresher' courses.
- To maintain close coordination with Front Office, Engineering, Food and Beverage, and Guest Relations regarding guest requests.
- To lead and supervise the daily operation of the department to ensure service standards are met with friendly and engaging service.
- To handle guest concerns promptly and notify relevant areas to provide memorable experiences for our guests.
- To inform employees daily about priorities to personalize service.
