Housekeeping Department Head
5 days ago
We are seeking a highly skilled and experienced Housekeeping Department Head to oversee the daily operations of our hotel's housekeeping department. The successful candidate will be responsible for ensuring that all designated rooms are prepared to the highest standards, in line with our hotel's policies and procedures.
Main Responsibilities:
• Supervise and manage a team of housekeeping staff to ensure efficient and effective delivery of services
• Conduct regular room inspections to ensure high standards of cleanliness and presentation
• Develop and implement strategies to improve housekeeping efficiency and productivity
• Collaborate with other departments, including Front Office and Engineering, to ensure seamless service delivery
• Provide exceptional customer service and handle guest complaints in a professional and courteous manner
Requirements:
• Previous experience in a similar leadership role in the hospitality industry
• Strong communication and interpersonal skills
• Ability to lead by example and motivate team members to achieve high standards
• Familiarity with Opera or similar property management systems
About Us:
Sofitel is a world-class luxury hotel brand that offers its guests unparalleled comfort and sophistication. We are committed to providing exceptional service and creating memorable experiences for our guests. If you are a motivated and experienced professional looking for a new challenge, we would love to hear from you.
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