Luxury Goods Team Lead for Damas Jewellery
2 weeks ago
We're seeking an accomplished Luxury Goods Team Lead to oversee daily operations, drive sales, manage staff, and ensure exceptional customer service at Damas Jewellery. This role demands strong leadership skills, inventory management expertise, and a focus on achieving store goals while maintaining a positive work environment.
Key Responsibilities:
- Lead, train, and motivate the store team to meet sales targets and deliver outstanding customer service.
- Manage inventory levels, ensuring optimal stock and timely restocking to meet customer demand.
- Handle cash management, daily reporting, and store budgets with accuracy and attention to detail.
- Resolve customer complaints and maintain high satisfaction rates through effective communication and problem-solving.
- Maintain store appearance and ensure compliance with safety and operational standards.
- Ensure all security protocols are implemented and adhered to, including CCTV and security alarm systems.
- Stay knowledgeable of the responsibilities of the Store Manager and be prepared to take over in their absence.
Qualifications:
- Strong leadership, communication, and organizational skills.
- Ability to analyze sales data and make informed, data-driven decisions.
- Pleasing personality and positive attitude.
- Excellent product knowledge.
About Us
Damas Jewellery is a renowned luxury goods retailer dedicated to providing exceptional customer experiences. We're committed to excellence in every aspect of our business, from product selection to customer service.
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