Chief Operations Officer

3 days ago


Manama, Manama, Bahrain Food Innovation Co Full time
Food Innovation Co - Operations Director Job Overview

We are seeking a highly skilled and experienced Operations Director to lead our organization's operational systems and processes.

Key Responsibilities:
  • Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives.
  • Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals.
  • Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks.
  • Devise strategies to ensure the growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs.
  • Uphold organization policies and standards, ensuring legislative regulations are followed.
  • Work closely with human resources to lead the team with integrity and establish and maintain a trusting, inclusive, and productive environment.
  • Manage the induction and ongoing training of all team members, providing them SOPs with information and skills that will enable them to work safely and knowledgeably within the system.
  • Ensure that any discipline, grievance, termination, or resignation process is managed so that people are treated clearly, fairly, and without prejudice.
  • Motivate others to deliver quality customer service in a fast-paced and stressful environment.

The ideal candidate will have a Bachelor's/Master's degree in Hospitality Management or a similar field, certifications in Food Safety and Finance, and a minimum 10-12 years of experience as a GM/Deputy GM of a Multi-Unit/Multi-Brand Restaurant Company or a similar role in Bahrain/G.C.C.



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