Back of House Operations Manager

6 days ago


Manama, Manama, Bahrain RESO Full time
Job Description

At RESO, we are seeking a highly skilled Chief Steward to lead our Back of House team in delivering exceptional guest and member experiences.

Key Responsibilities:
  • Dish room operations: Ensure the efficient cleaning and maintenance of the dish room area, maintaining high standards of cleanliness and organization.
  • Night cleaning: Lead the night cleaning process, overseeing the completion of tasks and ensuring a smooth transition for the next shift.
  • Back dock cleaning and maintenance: Supervise the cleaning and maintenance of the back dock area, including storage and equipment.
  • Banquet plating and food running: Coordinate the preparation and presentation of banquet dishes, ensuring timely delivery and exceptional quality.
Leadership:

As a Chief Steward, you will supervise kitchen employees not actively engaged in cooking, including dishwashers and kitchen helpers. Your leadership skills will be instrumental in driving team performance and ensuring seamless operations.

Performance Metrics:
  • Guest satisfaction: Strive to continually improve guest satisfaction by maintaining high operational standards and promoting a positive dining experience.
  • Employee satisfaction: Foster a positive work environment, encouraging open communication and collaboration among team members.
Additional Responsibilities:

You will also lead, train, and develop the Back of House team, promoting a culture of excellence and continuous improvement.



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