Client Relationship Specialist
6 days ago
The successful candidate will be responsible for:
- Handling incoming and outgoing calls in a professional and courteous manner
- Providing exceptional customer service and support to our clients
- Selling, up-selling, and cross-selling our products and services to clients
- Meeting and exceeding sales targets through upselling and cross-selling opportunities
- Staying up-to-date with company policies and procedures to provide accurate information to clients
- Collaborating with internal teams to resolve complex client issues
Requirements:
- High school diploma or equivalent required
- Experience in a similar role preferred
- Excellent communication and interpersonal skills required
- Ability to work in a fast-paced environment and adapt to changing priorities
- Proficiency in Microsoft Office Suite and other software applications
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