Strategic Healthcare Operations Director

5 days ago


Manama, Manama, Bahrain ALKEM Health And Wellness Full time

At ALKEM Health And Wellness, we are pioneers in integrated healthcare and wellness. Our mission is to enhance quality of life and unlock human potential through personalized care and innovation.

About the Role

We are seeking a dynamic and experienced Operations Manager to lead our day-to-day operations and help us scale our unique healthcare offering across the GCC. As a key member of our team, you will work closely with clinical, administrative, and marketing teams to ensure smooth operations and exceptional client experiences.

Key Responsibilities:
  • Oversee Daily Clinic Operations: Manage scheduling, inventory, and service delivery to maintain high standards of care.
  • Lead and Manage Staff: Ensure alignment with our values and goals, providing guidance and support for continuous growth and development.
  • Achieve Accreditation: Lead the clinic accreditation process, including documentation, training, compliance audits, and process improvements.
  • Collaborate with Medical Team: Maintain quality and regulatory standards, driving excellence in patient care and outcomes.
  • Drive Continuous Improvement: Utilize Lean/Kaizen principles to identify areas for improvement and implement changes that enhance operational efficiency and effectiveness.
Requirements:
  • 4+ years of operations management experience, preferably in healthcare or wellness.
  • Experience in clinic or healthcare accreditation processes is highly preferred.
  • Strong organizational and leadership skills, with the ability to motivate and inspire a team.
  • Familiarity with Bahraini healthcare regulations and accreditation bodies (e.g., NHRA).
  • Experience with systems (ERP/CRM) and SOP implementation.
  • Bachelor's degree in business, healthcare administration, or related field; MBA is a plus.


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